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HR Operations Specialist - Compensation and Benefits EMEA
CSL
Liverpool
Presencial
GBP 35.000 - 50.000
Tempo integral
Há 5 dias
Torna-te num dos primeiros candidatos

Resumo da oferta

A leading global healthcare company is seeking an HR Operations Specialist in Liverpool to provide hands-on HR operational expertise. You'll engage with HR projects to enhance employee experiences and resolve complex HR issues. Experience in HR shared services and familiarity with Workday is essential. Join us to contribute to impactful HR initiatives globally.

Qualificações

  • Prior experience in a shared HR service environment is essential.
  • Knowledge of HR-related systems and processes.
  • Understanding of benefits administration and regulations.

Responsabilidades

  • Execute End-to-End HR processes using Workday and local systems.
  • Provide support to HR COEs for administrative functions.
  • Monitor and manage various HR queries and issues.

Conhecimentos

Experience working in HR shared service
Working knowledge of Compensation & Benefits
Systems experience using Workday
Descrição da oferta de emprego

As a member of the HR Operations, EMEA team this is a fantastic opportunity to join us and be part of a cohesive team focused on HR Operations across EMEA.

You will report into the Associate Director, HRSC Greater EMEA and will work with the HR Operations team supporting our EMEA customers. You will provide hands‑on HR operational expertise to the business and engage and partner with our wider global HR teams to guide HR projects and processes that underpin our candidate and employee experience globally.

working as a second point of contact for employees and managers for resolution of more complex HR issues. Documenting all enquiries according to department standards. Provide resolution of complaints and inquiries escalated from Tier 1 team that are more complex. You will partner with either the Centre of Expertise (CoE) or HRBP and elevate to Tier 3 when needed.

Responsibilities Include:-

  • Ensure execution of End-to-End processes and all tasks associated from Workday and local Systems (e.g., SAP).

  • Conduct daily HRIS transactional processing in Workday and other related HR Systems.

  • Support HR COEs Compensation and Benefits for implementing core, common and processes, tasks and overall administration, and ensures continuity and delivery of functional services to users throughout the organisation.

  • Adhering to appropriate HR Operations KPI's; will Assist HR Service Centre Director in developing standard work, service level agreements and goals for all areas of the department.

  • Conduct research of issues and provide resolution promptly.

  • Monitor, and close out tickets in the case management tool, and work with other HR staff members, and HR systems to provide service to all other HR departments.

  • Ensure that case notes are professionally written and that they thoroughly detail the problem and the proposed resolution

  • Enhance HR’s reputation by accepting ownership for accomplishing new and different requests; explore opportunities to contribute to HR Operations

  • Identify escalation trends and opportunities for process change and new solutions.

  • Help identify areas to improve communications and efficiency of operations and implementing changes.

  • Partner with clients in improving processes by recommending solutions and referrals to procedures, SMEs or contracted vendors

Benefits
  • Help with the daily administration of all company benefit programmes through 3rd party administrator, including assignment of new/transferring employees to correct benefit classifications, and ensuring timely application of employee add/drop/changes, implementation of any premium reimbursements or corrections.
  • Be the Tier 2 contact for employees and managers regarding benefit related issues, questions and decisions regarding eligibility or other related topics.
  • Ensure timely, professional, and legally compliant responses are provided and documented for every situation.
  • Document procedures related to benefit administration that are consistent with global programmes, local policies and respective values.
  • Help perform regular audits together with carriers to ensure accurate employee enrollment (eligibility, coverage).
  • Manage the 3rd party administrator to ensure every aspect of the benefits processes are handled
  • Help with activity related to employee benefit communication, ensuring timely distribution of required information. Provide support during open enrollment, open enrollment mailings, assisting employees with enrollment in Workday.
  • Responsible for dependent/spousal verification activities.
  • Support Tuition Reimbursement processing and coordination
  • Coordinate and administer long term disability and leave management and interface with Payroll
  • Help process life insurance claims and processes severances.
  • Maintain the Benefits dashboard and run related reports.
Compensation
  • Administer the job description review process
  • Support the global administration and communication of annual compensation programmes including salary planning, merit increases, local and global short-term incentive plans, and long-term incentive plans
  • Provide compensation support and data management support for special projects including acquisitions and divestitures, large reorganisations, job levelling, job hierarchies, internal and external audits, new government-mandated changes.
  • Perform data audits and work payroll interface error reports.
  • Contribute to the roll out, communication and ongoing administration of all local and global compensation and rewards programmes
  • Provide input to enhance existing processes or to establish processes for new programmes
  • Create knowledge articles and internal knowledge bank
  • Provide tier 2 support on in other COE areas such as Talent Acquisition
Skills Qualifications & Experience
  • Experience working in HR shared service
  • Working knowledge of Compensation & Benefits
  • Systems experience using Workday
Our Benefits

CSL Seqirus is committed to attracting and retaining world‑class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus.

About CSL Seqirus

CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state‑of‑the‑art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world.

We want Seqirus to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.

Do work that matters at CSL Seqirus!

Watch our ‘On the Front Line’ video to learn more about CSL Seqirus

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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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