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A leading global healthcare company is seeking an HR Operations Specialist in Liverpool to provide hands-on HR operational expertise. You'll engage with HR projects to enhance employee experiences and resolve complex HR issues. Experience in HR shared services and familiarity with Workday is essential. Join us to contribute to impactful HR initiatives globally.
As a member of the HR Operations, EMEA team this is a fantastic opportunity to join us and be part of a cohesive team focused on HR Operations across EMEA.
You will report into the Associate Director, HRSC Greater EMEA and will work with the HR Operations team supporting our EMEA customers. You will provide hands‑on HR operational expertise to the business and engage and partner with our wider global HR teams to guide HR projects and processes that underpin our candidate and employee experience globally.
working as a second point of contact for employees and managers for resolution of more complex HR issues. Documenting all enquiries according to department standards. Provide resolution of complaints and inquiries escalated from Tier 1 team that are more complex. You will partner with either the Centre of Expertise (CoE) or HRBP and elevate to Tier 3 when needed.
Responsibilities Include:-
Ensure execution of End-to-End processes and all tasks associated from Workday and local Systems (e.g., SAP).
Conduct daily HRIS transactional processing in Workday and other related HR Systems.
Support HR COEs Compensation and Benefits for implementing core, common and processes, tasks and overall administration, and ensures continuity and delivery of functional services to users throughout the organisation.
Adhering to appropriate HR Operations KPI's; will Assist HR Service Centre Director in developing standard work, service level agreements and goals for all areas of the department.
Conduct research of issues and provide resolution promptly.
Monitor, and close out tickets in the case management tool, and work with other HR staff members, and HR systems to provide service to all other HR departments.
Ensure that case notes are professionally written and that they thoroughly detail the problem and the proposed resolution
Enhance HR’s reputation by accepting ownership for accomplishing new and different requests; explore opportunities to contribute to HR Operations
Identify escalation trends and opportunities for process change and new solutions.
Help identify areas to improve communications and efficiency of operations and implementing changes.
Partner with clients in improving processes by recommending solutions and referrals to procedures, SMEs or contracted vendors
CSL Seqirus is committed to attracting and retaining world‑class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus.
CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state‑of‑the‑art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world.
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.
Watch our ‘On the Front Line’ video to learn more about CSL Seqirus
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.