Employee Benefit Coordinator - Group Risk

TN United Kingdom; Croydon; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a highly organized Employee Benefit Coordinator to join their friendly team in Croydon. This full-time, permanent position involves supporting clients with employee benefits, managing renewals, and ensuring compliance with internal processes. The role requires excellent communication skills, a strong administrative background, and a willingness to learn and develop. With a competitive salary and a range of attractive benefits, this is a fantastic opportunity for someone looking to grow in the employee benefits sector and make a meaningful impact in a supportive environment.

Benefits

Holiday allowance with buy options

Death in Service benefit (x4 salary)

Company pension scheme

Generous maternity/paternity leave

Flexible benefits package

Discounts via benefits portal

Referral schemes

Discounted PIB products

Employee welfare programs

Learning & development opportunities

Qualifications

• 2+ years in Employee Benefits industry with relevant qualifications.
• Experience as Group Risk administrator with strong communication skills.

Responsibilities

• Support clients with renewals and general requirements.
• Manage workflow and handle client queries with high accuracy.

Skills

Employee Benefits Experience

Group Risk Qualifications (GR1, IF7)

Communication Skills

IT Proficiency (MS Word, Excel, Outlook)

Organizational Skills

Education

Relevant Employee Benefits Qualifications

Tools

MS Word

MS Excel

MS Outlook

Job description

Social network you want to login/join with:

Employee Benefit Coordinator - Group Risk, Croydon

col-narrow-left

Client:

PIB Group

Location:

Croydon, United Kingdom

Job Category:

Finance

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

d0ed89ba95a2

Job Views:

8

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Employee Benefit Coordinator - Group Risk Croydon PIB Employee Benefits Full time Permanent

We are recruiting for a highly organised Employee Benefit Coordinator to join our hardworking and friendly team in Birmingham or Croydon.

Responsibilities:

1. Support and deliver services to clients, including administration of renewals and general requirements.
2. Assist Consultants with scheme renewals and rate reviews for products like Group Life Assurance, Income Protection, and Critical Illness, following internal processes.
3. Build effective relationships with clients and providers through knowledge of their schemes and regular communication.
4. Support ongoing client services and project work proactively.
5. Assist advisers and the client-facing team with meetings, reports, quotes, and new business administration, ensuring compliance.
6. Manage workflow within internal service level agreements and processes.
7. Handle client queries, resolving or escalating as needed.
8. Ensure high-quality, accurate work.
9. Manage claims and medical underwriting as appropriate.
10. Maintain accurate records in internal systems and databases for compliance.
11. Assist in preparing employer/employee communication materials, including PowerPoint presentations.
12. Contribute to internal best practices and continuous improvement.
13. Develop knowledge of wider employee benefits products and market through training and qualifications.

Skills and Experience:

1. At least 2 years’ experience in Employee Benefits industry.
2. Relevant qualifications such as Group Risk (GR1) / Healthcare (IF7).
3. Experience as a Group Risk administrator.
4. Experience with schemes, renewals, and market reviews.
5. Excellent questioning, listening, and communication skills.
6. Highly organized with strong administrative skills and ability to prioritize.
7. High accuracy and quality in work.
8. IT proficiency in MS Word, Excel, Outlook.
9. Team player with a positive attitude.
10. Willingness to learn and develop.

Further information:

We offer a competitive salary and benefits including:

• Holiday allowance with buy options
• Death in Service benefit (x4 salary)
• Company pension scheme
• Generous maternity/paternity leave
• Flexible benefits package
• Discounts via benefits portal
• Referral schemes
• Discounted PIB products
• Employee welfare programs including financial management, health screening, and more
• Attractions discounts, hair and beauty discounts, climate projects, and more
• Learning & development opportunities, professional study options, apprenticeships
• Charity support through PIB Community Trust
• Environmental initiatives to reduce carbon footprint