Customer Success jobs in United Kingdom

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£40k-£60k + Equity

Marloo - Fast‑growing VC‑backed fintech SaaS

As a Founder's Associate at Marloo, you'll be an extension of the founding team, driving high‑priority initiatives. This generalist role involves leading UK go‑to‑market strategies, optimizing customer engagement, and shaping product development through customer intelligence. You'll tackle mission‑critical problems with high agency, directly impacting Marloo's growth.

London, UK

• Direct exposure to all aspects of building and scaling a fast‑growing fintech company.
• High ownership and responsibility in shaping Marloo's UK go‑to‑market and customer success strategies.
• Opportunity to define your own role and career trajectory within a dynamic, empowered team.

• Act as a full‑stack problem‑solver, prioritizing and executing high‑impact initiatives with speed and energy.
• Drive UK go‑to‑market by optimizing funnels, outreach, demos, and creative momentum‑building events.
• Lead customer success projects, gathering intelligence to continuously shape and improve Marloo's product.

• Possesses burning ambition and a drive for significant achievement, comfortable with high ownership.
• Thrives in ambiguity, taking charge to figure things out and turn challenges into opportunities.
• Can empathize with financial advisers and clearly communicate Marloo's value, with a willingness to prioritize in‑person collaboration.

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