Farmer Success Advocate for Regenerative Agriculture

Regenified; Greater London; On-site; GBP 55,000 - 85,000; Full time

Job summary

A regenerative agriculture company is seeking a Customer Success Specialist to manage relationships with farmers through their verification journeys. This role focuses on providing support, operational excellence, and building trust with farmers to promote regenerative practices. Candidates should have substantial customer success experience, strong communication skills, and a passion for agriculture. The position offers a competitive salary, benefits, and opportunities for growth in a mission-driven environment.

Benefits

Competitive salary

25 days annual leave + bank holidays

Contributory pension scheme

Private healthcare

Qualifications

• Proven ability to build trust with farmers.
• 5 years of experience in customer success or a farmer-facing role.
• Highly organized and detail-oriented.

Responsibilities

• Serve as the primary relationship owner for a portfolio of farmers.
• Communicate the verification process clearly.
• Drive operational excellence to support thousands of farmers.
• Lead onboarding and training for new farmers.
• Act as a bridge between farmers and internal teams.
• Identify opportunities for deeper engagement.

Skills

Relationship building

Customer support

Communication

Operational excellence

Tools

Salesforce

Job description

A regenerative agriculture company is seeking a Customer Success Specialist to manage relationships with farmers through their verification journeys. This role focuses on providing support, operational excellence, and building trust with farmers to promote regenerative practices. Candidates should have substantial customer success experience, strong communication skills, and a passion for agriculture. The position offers a competitive salary, benefits, and opportunities for growth in a mission-driven environment.