Jobs at Ebay in United Kingdom

At eBay, we’re a global ecommerce leader shaping how the world shops and sells. Our Shipping organization is building the next-generation platform that moves goods globally from label creation to carrier integrations and tracking. We’re seeking a seasoned Product Manager (5+ years) to lead the User Experience for our Global Shipping Platform — an eBay engine that already processes hundreds of millions of packages. This role shapes how millions of eBay Sellers worldwide ship their orders, delivering a seamless, efficient, and trusted experience that expands our customer base and market footprint.

• Craft & Evangelize UX-Driven Vision: Define a bold frontend vision rooted in user journeys and market insights. Champion accessibility, internationalization, and clear design to delight every interaction.
• Execute through Rapid Prototyping & Validation: Partner with UX/UI to iterate wireframes, Figma flows, or lightweight HTML proofs. Facilitate design sprints and usability labs; translate validated concepts into well-scoped stories and acceptance criteria.
• Measure, Experiment & Iterate: Own success metrics (e.g., conversion lift, adoption, time-to-purchase), instrument events, and build real-time dashboards. Run A/B tests with clear hypotheses and refine the product continuously.
• Platform-First & Developer Experience: Build modular components and enforce design-system governance for reuse. Collaborate with Engineering on CI/CD and feature flags for rapid, safe rollouts.
• Lead Cross-Functional Alignment & Storytelling: Map complex workflows end-to-end, surface insights, and frame them in compelling narratives. Align Legal, Finance, Ops, and Marketing to unblock launches and drive adoption.
• Continuous Discovery & Growth Focus: Run user interviews, monitor in-product feedback, and host retrospectives to uncover pain points and opportunities.

• Ecommerce & Frontend Expertise: 5+ years product management in ecommerce; launching 0-to-1 web and/or mobile products. Deep understanding of frontend architectures, native iOS/Android considerations, and internationalization/localization.
• Customer-Obsessed: Empathy for users’ mental models and evolving needs.
• Creative, Metrics-Driven Problem Solver: Hypothesis-driven with clear success metrics, analytics, experiments, and prioritized delivery to move the needle.
• Exceptional Communicator & Facilitator: Experience leading co-creation workshops, design sprints, and cross-disciplinary demos; ability to tell data-informed stories and gain buy-in.
• Platform-Oriented Thinker: Proven track record building scalable platforms for new markets and offerings.

• Prior experience shipping or managing logistics products.
• Experience building products with high traffic throughput (+1M users/day).

EEO statement: eBay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you require accommodation, please contact talent@ebay.com. View our accessibility and privacy notices for more information. The eBay Jobs site uses cookies to enhance your experience; by continuing to browse, you agree to our use of cookies.