Client Solutions Manager, Social Media, Adtech, Digital, Part Remote

Carrington Recruitment Solutions; Greater London; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A fast-growing Ad-Tech company in Central London is seeking a Customer Success Manager to manage digital video campaigns and client relationships. Candidates should have a minimum of 3 years in digital media, familiarity with YouTube advertising, and strong analytical and communication skills. This role offers the opportunity to take ownership of client accounts and significantly impact company success. Salary depends on experience. Apply now for more details.

Qualifications

• 3+ years of experience in digital media, preferably at a tech publisher or agency.
• Expertise in YouTube advertising and digital video platforms.
• Familiarity with industry-related certifications (Meta, TikTok etc.) is a plus.

Responsibilities

• Manage digital video campaigns and optimise performance.
• Ensure campaigns run smoothly and meet performance goals.
• Provide data-driven insights to clients.

Skills

Digital media experience

Expertise in YouTube advertising

Advanced proficiency in Excel

Strong analytical skills

Excellent communication skills

Familiarity with Salesforce

Tools

Excel

Salesforce

Google Ads

Job description

Customer Success Manager, Client Solutions, Social Media, Part Remote, Part Central London

Client Solutions Manager, Customer Success Manager required to work for a fast growing Ad‑Tech company based in Central London.

We ideally want someone from Agency Side or from a Tech Publisher who has exposure to and have a solid understanding of Social Media campaigns with the likes of Meta and TikTok.

You will focus on managing digital video campaigns, optimising performance, and strengthening relationships with advertisers and agencies. As a key point of contact, the CSM will ensure that campaigns run smoothly, meet performance goals, and deliver value to clients.

This role requires a combination of analytical skills, strategic thinking, and client management expertise. The CSM will work closely with Senior CSMs, Sales, and Programmatic and Data Solutions teams to enhance campaign efficiency, identify growth opportunities, and provide data‑driven insights to clients. For professionals looking to take ownership of their own book of business and contribute to strategic client initiatives, this role offers an excellent platform for career advancement.

Experience required:

• 3+ years of experience in digital media, preferably at a tech publisher or agency.
• Expertise in YouTube advertising, programmatic buying, and digital video platforms.
• Advanced proficiency in Excel, including pivot tables, data analysis, and forecasting.
• Strong analytical skills and a data‑driven approach to decision‑making.
• Excellent verbal and written communication skills, with experience in client‑facing roles.
• Familiarity with Salesforce or other CRM systems.
• Google Ads, YouTube, or industry‑related certifications (Meta, Tik Tok etc.) is a plus.

This is a great opportunity and salary is dependent upon experience. Apply now for more details