Strategic CS Manager - Accounting & Financial Close

Stacks; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A forward-looking technology firm is seeking an ambitious Customer Success Manager - Accounting to join their London or Amsterdam office. In this role, you'll drive customer success through onboarding, support, and renewals while leveraging your accounting expertise to understand customer needs. With a strong focus on collaboration and strategic impact, this position is ideal for someone eager to shape the company's future. Join a talented team and work at the forefront of AI in finance.

Benefits

Cutting-Edge Technology

Top-Tier Team

Foundational Role

Inspiring Workspace

Qualifications

• 3–7 years of SaaS Customer Success experience managing post-sales relationships.
• Hands-on experience in accounting as a Controller or CPA.
• Ability to build trust with finance teams and deliver strategic support.

Responsibilities

• Support the full customer journey from onboarding to renewal and expansion.
• Understand customer workflows and provide financial guidance.
• Own renewals and identify opportunities for deeper adoption.
• Guide customers through best practices and ensure seamless implementation.
• Collaborate with teams to address accounting needs.
• Define the Customer Success function and influence GTM strategy.

Skills

SaaS Customer Success Experience

Accounting Expertise

Customer-Centric Mindset

Product Mastery

Job description

A forward-looking technology firm is seeking an ambitious Customer Success Manager - Accounting to join their London or Amsterdam office. In this role, you'll drive customer success through onboarding, support, and renewals while leveraging your accounting expertise to understand customer needs. With a strong focus on collaboration and strategic impact, this position is ideal for someone eager to shape the company's future. Join a talented team and work at the forefront of AI in finance.