3,109

Customer Success jobs in United Kingdom

Senior SaaS Customer Success Lead — Growth & Renewals

Searchspring

Greater London
Hybrid
GBP 80,000 - 100,000
13 days ago
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Strategic SaaS Customer Success Lead - Property Tech

Houseful

Greater London
Hybrid
GBP 35,000 - 50,000
14 days ago

Customer Success Lead: Onboarding & Adoption (UK)

Zoho Europe

Milton Keynes
On-site
GBP 45,000 - 60,000
15 days ago

Store Manager

Fashion retailer

Thurrock
On-site
GBP 100,000 - 125,000
Yesterday
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Horticultural Technician

Planteria Group

Manchester
Hybrid
GBP 40,000 - 60,000
Yesterday
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Regional Sales Director, Enterprise Cloud

Rakuten Symphony

England
On-site
GBP 80,000 - 110,000
Today
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Founding Product Manager

ComplyStream

England
Remote
GBP 70,000 - 90,000
Yesterday
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Product Manager, CPro Innovation – Client Segment

Cognibox

Gwaelod-y-garth
Hybrid
GBP 70,000 - 90,000
Yesterday
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Presales Solutions Consultant

Verifone

Greater London
Hybrid
GBP 60,000 - 80,000
Yesterday
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Customer Success Opportunity (significant European Travel Required)

Winnow Solutions

Greater London
Hybrid
GBP 60,000 - 80,000
Yesterday
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Kyndryl Consult Partner - Media

Kyndryl

United Kingdom
Remote
GBP 120,000 - 150,000
Today
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Principal SOC Transformation Consultant - Professional Services (Security Clearance Eligibility[...]

Palo Alto Networks

Manchester
Remote
GBP 80,000 - 100,000
Yesterday
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Principal SOC Transformation Consultant - Professional Services (Security Clearance Eligibility[...]

Palo Alto Networks

Leeds
Remote
GBP 80,000 - 120,000
Yesterday
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Customer Success Manager (SMB)

Hibob Inc.

Greater London
Hybrid
GBP 80,000 - 100,000
Yesterday
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Customer Success Manager - Media Buying

Jobgether

United Kingdom
Remote
GBP 45,000 - 60,000
2 days ago
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Product Support Specialist

Drooms

England
Hybrid
GBP 30,000 - 40,000
Today
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Sr. Performance Marketing Manager, EMEAAPAC

Addepar

Greater London
On-site
GBP 80,000 - 100,000
Yesterday
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Enterprise Account Executive, Digital Experience

Adobe

Greater London
On-site
GBP 70,000 - 90,000
Today
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Principal Solutions Consultant

Aveni

Leeds
Hybrid
GBP 70,000 - 90,000
Today
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Principal Solutions Consultant

Aveni

Manchester
Hybrid
GBP 70,000 - 90,000
Today
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Principal Solutions Consultant

Aveni

Birmingham
Hybrid
GBP 65,000 - 85,000
Today
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Professional Services Program Manager

Palo Alto Networks

Manchester
Hybrid
GBP 60,000 - 80,000
Yesterday
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Senior Service Manager

Computacenter AG & Co. oHG

East Midlands
Hybrid
GBP 60,000 - 90,000
Yesterday
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Senior Service Manager

Computacenter

East Midlands
Hybrid
GBP 60,000 - 80,000
2 days ago
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Senior Payroll Specialist

Veeva Systems, Inc.

Greater London
Hybrid
GBP 45,000 - 60,000
2 days ago
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Senior SaaS Customer Success Lead — Growth & Renewals
Searchspring
Greater London
Hybrid
GBP 80,000 - 100,000
Full time
13 days ago

Job summary

A forward-thinking technology firm in Greater London is seeking a Senior Customer Success Manager to drive customer success and retention for enterprise customers. The role involves developing strategic account plans, nurturing client relationships, and providing training to enable customers to maximize the product's value. Ideal candidates will have a minimum of one year in a similar role, strong SaaS knowledge, and excellent communication skills. The position offers a competitive salary, flexible working, and numerous benefits.

Benefits

Competitive salary and bonus scheme
25 days' holiday per year
Company pension scheme
Vitality Healthcare
Flexible working options

Qualifications

  • A minimum of 1 year of experience in a Senior Customer Success Manager role.
  • Proven track record in managing enterprise customer accounts.
  • Strong understanding of SaaS products.

Responsibilities

  • Nurture relationships with assigned accounts.
  • Develop customer success strategies to ensure successful product adoption.
  • Monitor key performance indicators to track customer metrics.

Skills

Customer success best practices
Data analysis
Relationship-building
Problem-solving
Organizational skills

Education

Relevant Bachelor's degree

Tools

Data analytics tools
Project management platforms
Job description
A forward-thinking technology firm in Greater London is seeking a Senior Customer Success Manager to drive customer success and retention for enterprise customers. The role involves developing strategic account plans, nurturing client relationships, and providing training to enable customers to maximize the product's value. Ideal candidates will have a minimum of one year in a similar role, strong SaaS knowledge, and excellent communication skills. The position offers a competitive salary, flexible working, and numerous benefits.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.