Graduate Customer Service Account Executive

OGM Moulding Innovation; Kidlington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading precision injection moulding company in Kidlington is seeking a Key Account Executive to enhance customer relationships and support the sales team. This role is ideal for a graduate or early-career professional looking for hands-on commercial experience and a clear path in account management. The candidate should be effective in communication, adept with numbers, and passionate about improving service delivery and customer satisfaction.

Qualifications

• Confident in talking to people and engaging customers.
• Sharp with numbers and data analysis.
• Motivated by progress and ownership of tasks.

Responsibilities

• Support the Sales Director in maintaining customer relationships.
• Engage with customers daily to ensure satisfaction.
• Assist in problem-solving for customer issues.

Skills

Effective communication

Numerical analysis

Problem-solving

Customer relationship management

Education

Bachelor's degree or equivalent

Job description

We're growing our commercial team and looking for a high-potential Key Account Executive to learn the craft of account management and help us deepen relationships with some of our most valued customers.

This is a brilliant launchpad for a driven graduate or early-career professional who wants hands‑on commercial experience, real responsibility from day one, and a clear path into account management, customer success, or sales.

If you're confident talking to people, sharp with numbers, and motivated by progress, ownership, and impact - you'll thrive here.

About OGM

OGM is a trusted leader in precision injection moulding and advanced manufacturing, with over 60 years of engineering excellence behind us. From our state‑of‑the‑art Oxfordshire site we partner with world‑leading brands across medical, defence, consumer, and industrial sectors - delivering high-performance, sustainable manufacturing solutions worldwide.

We're growing fast, and we're proud of our people‑first culture : collaborative, ambitious, and always improving.

The Role

As a Key Account Executive (Account Manager / Customer Success Executive), you'll be the commercial engine behind our key customer accounts, supporting the Sales Director and wider team to keep relationships strong and help them grow.

You'll be right in the mix : speaking with customers daily, solving problems quickly, preparin...