Customer Service Representative jobs in United Kingdom

Commercial Manager

Chester, UK, Hybrid / Flexible Working

Up to GBP60,000 Bonus Benefits (including on-site gym & free parking)

Are you a commercially minded problem-solver with a passion for systems, data, and growth?

We are partnering with a high-growth tech business who pride themselves on transforming how organisations manage large‑scale projects across multiple sectors. They are now looking to appoint a Commercial Manager to help scale their sales, marketing, and customer success operations.

This is a pivotal role for someone who thrives on driving alignment, efficiency, and predictable growth across the entire revenue function. You will take ownership of the systems, processes, and data that underpin commercial performance, creating a foundation that empowers teams to work smarter and make decisions with confidence.

• Partner with Sales, Marketing, and Customer Success to align goals and ensure a seamless customer journey.
• Build a unified revenue operations framework that supports scalability and visibility.
• Lead on data, forecasting, and KPI reporting to support informed strategic decision making.
• Map and refine workflows across the revenue function, optimising process efficiency.
• Take ownership of HubSpot and integrated systems, ensuring automation and clean data.
• Collaborate with Sales and Finance to improve forecasting accuracy and territory planning.
• Deliver training and enablement to drive operational excellence across revenue teams.

• 3 years experience in Revenue Operations, Sales Operations, or Business Operations (ideally within SaaS, tech, or construction tech).
• Strong understanding of SaaS metrics (ARR, CAC, NRR, LTV, churn) and recurring revenue models.
• Hands‑on HubSpot experience is essential, with a track record of improving system performance and reporting.
• Excellent analytical, communication, and cross‑functional collaboration skills.
• Experience working with mid‑market or enterprise sales environments (international exposure desirable).

• Join a business entering an exciting growth phase.
• Help shape how the company scales commercially across UK and global markets.
• Competitive salary, bonus, and benefits including employer pension, free parking, and an on‑site gym.
• Work with innovative leaders who value collaboration, continuous improvement, and data‑driven success.

Interested? Please click apply today!