Customer Care Manager jobs in United Kingdom

Job Title: Senior Account Manager

About the Role: Hospitality Finder is a leading provider of premium official hospitality for Europe’s major sports and entertainment events. We collaborate with the world’s top blue chip companies across various sectors, offering personalized high-end services from start to finish. Our meticulous attention to detail distinguishes us, fostering strong, enduring client relationships while continually attracting new business opportunities.

The Green Room proudly hosts ambassadors such as Lawrence Dallaglio, Mike Tindall, Darren Gough, and A.P. McCoy, among others. Renowned for delivering an unmatched experience, The Green Room ensures guests leave with unforgettable memories.

Due to unprecedented growth, we are seeking a confident, professional, and well-organized Senior Account Manager with an entrepreneurial spirit and self-starter mentality. The ideal candidate will be passionate about their role and driven to achieve significant personal and collective success within our thriving business. This is an exciting opportunity to grow with us and contribute to our continued expansion and success.

• Working in a fast-paced, proactive telesales team.
• Responsible for nurturing existing B2B accounts, as well as expanding a portfolio of clients and prospects.
• Researching businesses and approaching senior decision makers.
• Pitching, negotiating, and closing deals.
• Building strong relationships – with the public as well as C-level executives.
• Organising and following up daily tasks within your existing pipeline.
• Coaching and support will be provided, to aid you in the pursuit of existing KPI’s as well as maximise your potential and ensure your own professional development.
• Maintain impeccable data integrity.

• Sales experience is essential.
• Strong character and can-do attitude.
• Naturally competitive
• Self-motivated and financially driven.
• Proactive and committed to working towards agreed targets.
• Work well under pressure.
• Interest in sports would be an advantage, but not essential.

• Handle client and prospect data securely in accordance with information security policies.
• Use CRM and communication tools responsibly, maintaining confidentiality and data accuracy.
• Report any suspected data breaches or security concerns promptly.
• Adhere to approved procedures for data sharing, access, and storage.
• Participate in regular information security and compliance training

We offer a starting salary that ranges up to £30,000 pa, a rewarding commission and bonus structure as well as ad-hoc incentives throughout the year.

• Company pension scheme
• Many staff events through the year
• Fun and fast-paced environment
• We always look to promote from within and there will be opportunities to grow within the company.
• 24 annual leave days, increasing each year
• Onsite gym, games room, social and chill out spaces