Parts Advisor – Fast-Paced Auto Parts & Customer Care

Listers Group; Stratford-upon-Avon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading motor retailer group in the UK is seeking a Parts Advisor for its Audi Dealership in Stratford-upon-Avon. Responsibilities include managing parts for customer orders and interacting with clients to provide exceptional service. Ideal candidates should have dealership experience or motor factor knowledge, alongside strong communication skills. The position offers a competitive salary with OTE of £32,000, along with various benefits including 25 days holiday, pension, and staff discounts.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Long service and loyalty incentives

Qualifications

• Previous experience as a parts advisor or knowledge from a motor factor.
• Ability to quickly establish rapport with customers.
• Excellent communication and organizational skills.

Responsibilities

• Receive deliveries and assist customers at the front desk.
• Pre-pick parts for workshop jobs and check stock availability.
• Process warranty claims and maintain customer records.

Skills

Customer service

Sales ability

Organizational skills

Job description

A leading motor retailer group in the UK is seeking a Parts Advisor for its Audi Dealership in Stratford-upon-Avon. Responsibilities include managing parts for customer orders and interacting with clients to provide exceptional service. Ideal candidates should have dealership experience or motor factor knowledge, alongside strong communication skills. The position offers a competitive salary with OTE of £32,000, along with various benefits including 25 days holiday, pension, and staff discounts.