Customer Care Associate — Part-Time, Paid Training

Co-op Group; Frodsham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail cooperative in Frodsham is seeking a Customer Team Member to deliver excellent service, support colleagues, and community activities. The role involves flexible shifts with a pay rate of £12.60 per hour, offering paid training, a 30% discount on products, and a pension scheme with up to 10% employer contributions. Join a diverse team that values inclusivity and provides various benefits including virtual healthcare and 31 days of holiday. This position is part-time, requiring applicants to be over 18 years of age.

Benefits

30% discount on all products

10% employer pension contributions

Virtual healthcare services

31 days holiday

Full, paid training

Qualifications

• Genuine care for the needs of customers and members.
• Ability to build positive relationships with customers and colleagues.
• Positive approach to change and problem-solving.
• Flexibility to work a range of different shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Support your store colleagues in solving problems.
• Ensure the store is safe and legal.
• Help introduce new products and services.
• Support your local community.

Skills

Customer service

People skills

Flexibility

Problem-solving

Job description

A leading retail cooperative in Frodsham is seeking a Customer Team Member to deliver excellent service, support colleagues, and community activities. The role involves flexible shifts with a pay rate of £12.60 per hour, offering paid training, a 30% discount on products, and a pension scheme with up to 10% employer contributions. Join a diverse team that values inclusivity and provides various benefits including virtual healthcare and 31 days of holiday. This position is part-time, requiring applicants to be over 18 years of age.