Customer Service Assistant

Mole Valley Farmers; Stamford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company located in Stamford is seeking a Customer Service Assistant. This part-time role involves providing excellent customer service, engaging with customers, and maintaining store displays. Ideal candidates will be confident, motivated, and knowledgeable about the products. The company offers a competitive salary, a benefits package including staff discounts, pension contributions, and training opportunities for career progression.

Benefits

Contributory Pension – company match up to 5%

Up to 25% staff discount

Free parking on site

33 days holiday inclusive of bank holidays

Training and development opportunities

Career progression opportunities

Life Assurance

Employee Assistance Programme

Qualifications

• Experience in retail or agriculture is a plus.
• Confident and engaging personality.
• Motivated to deliver excellent customer service.

Responsibilities

• Serve customers at the tills.
• Make enticing displays.
• Respond to customer requests efficiently.

Skills

Customer service

Engagement

Knowledge of products

Job description

Positions Available

• 24 Hours per week, working 5 out of 7 days on a rota basis
• 14.5 Hours per week, working Saturday and Sunday

Do you love retail / agriculture?

Enjoy talking to people?

If so, we’d love you to join our team at Stamford and play a part of putting the farmer at the heart of everything we do!

What It Takes to be a Customer Service Assistant at Mole Country Stores

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do and are knowledgeable about our products. We’ll teach you the rest!

What You Will Be Doing

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.

What’s In It For You

You can expect to work as part of a great team with opportunities for training and development, we’re offering a competitive salary and benefits package.

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.

Seniority level

Entry level

Employment type

Part-time

Job function

Other

Industries

Retail