Vehicle Service Advisor – Elevate Customer Care (Lisburn)

VanRath; Lisburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent car dealership in Lisburn is recruiting for a Service Advisor. This position offers an excellent opportunity for someone with motor industry experience to join a well-established company. The role involves driving customer care standards and managing the service process effectively. Benefits include a negotiable salary, bonus, and 33 holidays. The ideal candidate should have strong communication skills and experience in customer service.

Benefits

Negotiable salary

Bonus

33 Holidays

Progression Opportunities

Qualifications

• Experience in a similar role or relatable experience.
• Ability to handle sensitive and confidential information.
• Excellent communication and customer service skills with experience handling complaints.

Responsibilities

• Drive the standard in customer care with a diverse customer base.
• Manage the relationship between customer and dealership.
• Go beyond process in delivering exceptional customer service.
• Deliver effective sales solutions to ethically promote products and services.

Skills

Excellent communication skills

Customer service experience

Experience in a similar role

Job description

A prominent car dealership in Lisburn is recruiting for a Service Advisor. This position offers an excellent opportunity for someone with motor industry experience to join a well-established company. The role involves driving customer care standards and managing the service process effectively. Benefits include a negotiable salary, bonus, and 33 holidays. The ideal candidate should have strong communication skills and experience in customer service.