Customer Support Specialist: Career Growth & Impact

lloyds banking group; High Wycombe; On-site; GBP 31,000; Full time

Job summary

A major UK financial services firm is seeking a Customer Support representative in High Wycombe. You'll work 35 hours a week providing face-to-face assistance and will have opportunities for career growth. The role requires strong interpersonal skills and a commitment to excellent service. This position offers a starting salary of £25,000 with potential increases for skill development. Join a company that values diversity and offers comprehensive benefits.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit with BUPA

Discounted shopping

22 days’ holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Crucially, you're a people person with a caring attitude.
• Ability to quickly build relationships with customers.
• Passion for providing excellent customer service.

Responsibilities

• Provide face-to-face support to customers.
• Resolve queries with care and integrity.
• Collaborate with colleagues to meet customer needs.

Skills

Interpersonal skills

Empathy

Team collaboration

Job description

A major UK financial services firm is seeking a Customer Support representative in High Wycombe. You'll work 35 hours a week providing face-to-face assistance and will have opportunities for career growth. The role requires strong interpersonal skills and a commitment to excellent service. This position offers a starting salary of £25,000 with potential increases for skill development. Join a company that values diversity and offers comprehensive benefits.