Part-Time Customer Support Specialist – Growth Path

lloyds banking group; Horncastle; On-site; GBP 22,000 - 24,000; Part time

Job summary

A leading financial services provider in Horncastle is seeking a part-time Customer Support representative to work 31.5 hours per week. This role involves providing face-to-face customer support and offers opportunities for career development through a skill progression framework. The ideal candidate will possess strong people skills and a commitment to customer service. Join a team that values inclusion and career growth.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Private medical benefit with BUPA

Share schemes

Lifestyle benefits such as discounted shopping

22 days’ holiday (increases over time)

Wellbeing initiatives and parental leave policies

Qualifications

• No previous financial services experience required.
• Ability to quickly build relationships.
• Passion for helping customers and resolving queries.

Responsibilities

• Provide face-to-face support to customers in branches.
• Assist in delivering outstanding remote service.
• Explore career opportunities across the Group.

Skills

People skills

Relationship building

Empathy

Integrity

Team collaboration

Job description

A leading financial services provider in Horncastle is seeking a part-time Customer Support representative to work 31.5 hours per week. This role involves providing face-to-face customer support and offers opportunities for career development through a skill progression framework. The ideal candidate will possess strong people skills and a commitment to customer service. Join a team that values inclusion and career growth.