Job Search and Career Advice Platform
6,948

Cad Technician jobs in United Kingdom

Technical Support Engineer (on call rota) – Software – Remote

Technical Support Engineer (on call rota) – Software – Remote
Salt Digital Recruitment
Greater London
Remote
GBP 80,000 - 100,000
I want to receive the latest job alerts for “Cad Technician” jobs

Technical Assistant / Food Technologist

Technical Assistant / Food Technologist
b3 jobs
England
GBP 60,000 - 80,000

Pit Boss/Tunnelling Foreman

Pit Boss/Tunnelling Foreman
Joseph Gallagher Limited
Liverpool
GBP 40,000 - 60,000

Technical Assistant

Technical Assistant
Walker's Shortbread
Aberlour
GBP 23,000 - 27,000

Pharmacy Assistant Technical Services | Mid and South Essex NHS Foundation Trust

Pharmacy Assistant Technical Services | Mid and South Essex NHS Foundation Trust
Southend University Hospital NHS Trust
Basildon
GBP 20,000 - 25,000
Discover more opportunities than anywhere else.
Find more jobs now

Plumber/Fitter

Plumber/Fitter
Austin Fraser
Bradford
GBP 40,000 - 60,000

Machine Shop Foreman

Machine Shop Foreman
Optima UK Inc Ltd
Rugby
GBP 40,000 - 60,000

Technical Support Engineer

Technical Support Engineer
Wiredhouse
Southend-on-Sea
GBP 25,000 - 35,000
HeadhuntersConnect with headhunters to apply for similar jobs

Technical Support Engineer

Technical Support Engineer
Rise Technical Recruitment
Manchester
GBP 30,000 - 34,000

Lead Joiner / Foreman

Lead Joiner / Foreman
McGinley Support Services
Manchester
GBP 60,000 - 80,000

Senior Technical Support Engineer - Hands on Lab Equipment - Devon

Senior Technical Support Engineer - Hands on Lab Equipment - Devon
ZipRecruiter
England
GBP 60,000 - 80,000

Technical Assistant

Technical Assistant
b3 jobs
Slough
GBP 26,000 - 28,000

Plumbers/Fitters

Plumbers/Fitters
1st Step Solutions Ltd
Bristol
GBP 40,000 - 60,000

Technical Support Engineer

Technical Support Engineer
Eligo Recruitment
High Wycombe
GBP 21,000 - 35,000

Foreman

Foreman
Randstad Construction and Property
Leeds
GBP 45,000 - 55,000

Technical Assistant / Food Technologist

Technical Assistant / Food Technologist
b3 jobs Ltd
England
GBP 25,000 - 30,000

Technical Support Engineer

Technical Support Engineer
Safer Hand Solutions
Stone
GBP 26,000 - 30,000

Foreman

Foreman
GAP Group Ltd
Birmingham
GBP 60,000 - 80,000

Plumbers/Fitters

Plumbers/Fitters
1st Step
Swansea
GBP 40,000 - 60,000

Technical Support Engineer II

Technical Support Engineer II
Dataiku
United Kingdom
Remote
GBP 40,000 - 60,000

Junior Technical Assistant (Full Training)

Junior Technical Assistant (Full Training)
Rise Technical Recruitment Limited
Bristol
GBP 26,000 - 30,000

Technical Assistant

Technical Assistant
American International Group
City Of London
GBP 30,000 - 40,000

Trade Operative - Plumber

Trade Operative - Plumber
Sanctuary Group
Potterton
GBP 36,000 - 39,000

Associate RAS Technical Safety

Associate RAS Technical Safety
Reckitt Benckiser LLC
Kingston upon Hull
GBP 30,000 - 40,000

Technical Support Engineer (Hydraulics/Pneumatics)

Technical Support Engineer (Hydraulics/Pneumatics)
ZipRecruiter
Milton Keynes
GBP 35,000 - 45,000

Top job titles:

Nhs jobsAdministration jobsWork From Home jobsWarehouse jobsPart Time jobsCustomer Care Advisor jobsRemote jobsBusiness Analyst jobsProject Manger jobsSoftware Developer jobs

Top companies:

Jobs at NhsJobs at TescoJobs at AsdaJobs at AmazonJobs at GuardianJobs at Marks And SpencerJobs at Royal MailJobs at WmJobs at McdonaldsJobs at Morrisons

Top cities:

Jobs in LondonJobs in ManchesterJobs in BirminghamJobs in LeedsJobs in BristolJobs in GlasgowJobs in EdinburghJobs in BelfastJobs in LiverpoolJobs in Nottingham

Similar jobs:

Laboratory Technician jobsPharmacy Technician jobsAcademic jobsTechnician jobsIt Technician jobsDental Technician jobsAircraft Technician jobsCad jobsAuto Cad jobsInstrument Technician jobs

Technical Support Engineer (on call rota) – Software – Remote

Salt Digital Recruitment
Greater London
Remote
GBP 80,000 - 100,000
Job description

Technical Support Engineer – Software Solution – Remote

Daily rate: £300 – £400 (inside IR35)

Duration: 3 – 6 months

Start: ASAP

My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products developed fintech clients.

Key Responsibilities:

  • Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner
  • Provide technical support for API-based microservices and related software services, ensuring timely resolution of client issues
  • Diagnose and troubleshoot technical problems, including API connectivity, microservice interactions, software components, hardware, and network-related issues.
  • Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues.
  • Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented
  • Act as the point of contact between the client and internal teams, ensuring the client is always closely informed of progress and status in resolving their queries, maintaining centralised communications as the single source of truth
  • Act as a bridge between technical systems, to ensure that the client facing system has the required updates and ensuring a record of all support issues is kept
  • Support our teams to encourage the client to raise issues in the allocated system as opposed to informal channels (e.g. Slack)
  • Monitor and analyse support metrics to identify trends and areas for improvement.
  • Share monthly reports to ensure we can track support metrics over time, and understand whether we are on target with our SLAs
  • Develop and maintain comprehensive documentation for support processes, troubleshooting guides, and FAQs – ensure these are stored in the right places as the support process evolves
  • Foster a culture of continuous improvement and knowledge sharing.
  • Ensure customer satisfaction by providing exceptional service and maintaining strong relationships with clients.
  • Stay up-to-date with the latest developments in product/service offerings.

Skills & Attributes:

  • Strong interpersonal skills and extensive experience interacting with external clients
  • Impeccable level of spoken and written English.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a Technical Support Engineer or similar role, preferably within a large organisation.
  • Strong technical skills, including experience with APIs, microservice architecture, software development concepts, and network troubleshooting.
  • Flexible mindset to embrace interim processes, whilst keeping the long-term ideal experience in mind – understanding that the processes will need to evolve as technologies become available and further capabilities are developed, to provide the client with the best experience and support scalability
  • Excellent problem-solving and analytical skills.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
  • Ability to work both independently and as part of a team in a fast-paced environment.
  • Client-focused mindset with a commitment to delivering high-quality support.
  • A professional and friendly approach
  • Experience delivering world-class support to large enterprises

Preferred Qualifications:

  • Experience with Accounting and/or AI services and technologies.
  • Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow)
  • Certifications in relevant technologies or support methodologies.
  • Familiarity with Observability tools such as Grafana, NewRelic
  • Fluency in French or German strong bonus.
  • Experience working with Legal and Public Affairs / Communications teams is a plus
  • Background in Account Management / Client Success

Team Structure & Logistics

  • The team includes 3 support engineers and 1 Escalations Manager, operating on a weekly on-call rota to cover out of hours (each person will be on-call approximately once every 4 weeks)
  • Expected to be contactable during bank holidays in the event of an incident if on-call for that week
  • Expected to coordinate annual leave with other team members to ensure coverage

*Rates depend on experience and client requirements

Job Information
Job Reference: JO-2507-355320
Salary: £300 - £400 per day
Salary per: day
Job Duration: 3 - 6 months
Job Start Date: ASAP
Job Industries: Cloud Infrastructure & EUC
Job Locations: Greater London
Job Types: Contract
Apply for this Job

Please enter your full name.

Enter a valid email address.

Upload your CV to accompany your application for this job.

Fields marked with * are required.

  • Previous
  • 1
  • ...
  • 207
  • 208
  • 209
  • ...
  • 278
  • Next

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

Job Search and Career Advice Platform
Land a better
job faster
Follow us
JobLeads Youtube ProfileJobLeads Linkedin ProfileJobLeads Instagram ProfileJobLeads Facebook ProfileJobLeads Twitter AccountJobLeads Xing Profile
Company
  • Customer reviews
  • Careers at JobLeads
  • Site notice
Services
  • Free resume review
  • Job search
  • Headhunter matching
  • Career advice
  • JobLeads MasterClass
  • Browse jobs
Free resources
  • Predictions for 2024
  • 5 Stages of a Successful Job Search
  • 8 Common Job Search Mistakes
  • How Long should My Resume Be?
Support
  • Help
  • Partner integration
  • ATS Partners
  • Privacy Policy
  • Terms of Use

© JobLeads 2007 - 2025 | All rights reserved