Technical Support Engineer

Rise Technical Recruitment; Manchester; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading recruitment firm in Manchester is seeking a Technical Support Specialist with an engineering background. This full-time role offers excellent training and development opportunities in a respected company known for quality. The ideal candidate will have experience in client-focused technical support and be from an ex-forces background, engaging directly with clients to resolve product-related queries and ensuring high customer satisfaction.

Benefits

Excellent Training & Development

Progression Opportunities

Great Company Benefits

Qualifications

• Experience dealing with technical problems.
• Experience in a client-focused role.
• Desire to progress and develop within a company.
• Ex-Forces Engineering Background preferred.

Responsibilities

• Engage with clients to resolve technical queries.
• Provide support for Mechanical, Electrical, and Hydraulic products.
• Maintain customer satisfaction through effective solutions.
• Participate in continuous improvement initiatives.

Skills

Technical support experience

Mechanical knowledge

Electrical knowledge

Hydraulic knowledge

Client-focused problem solving

Job description

Technical Support Specialist (Ex-Forces / Avionics / Electro-Mechanical)

30,000 - 34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits

Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight

Are you from the forces or an ex-forces background with hands on engineering experience? Are you looking to join a well-established global company that truly invests in its people through extensive training and clear progression pathways?

On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business.

The company is a highly respected manufacturer with a strong reputation both in the UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth.

You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement.

This position is ideal for someone with a background in technical support who is eager to become a key part of a forward-thinking company, offering excellent career progression and industry-specific training.

Ex-Forces Engineers encouraged to apply (RAF / REME / Army / Navy etc.)

The Role:

• Technical Support / Mechanical, Electrical/Electronics, Hydraulics / Technical Solutions
• Working closely with clients to resolve issues and enquiries for Technical Products
• Full specialist training and options for progression
• Fully on-site position

The Candidate:

• Experienced dealing with technical problems
• Experience in a client focused role
• Looking to progress and develop within a growing company
• Forces/Ex-Forces Engineering Background

BBBH (phone number removed)
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Herman at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.