Technical Assistant

American International Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global insurance leader in London is seeking a Technical Assistant to help manage operational tasks and support the underwriting team. This position requires excellent communication skills, knowledge of the Lloyd's Market, and an adaptable attitude. The ideal candidate will be proactive, detail-oriented, and willing to contribute to a collaborative work environment. This role supports professional growth while ensuring compliance with regulatory standards.

Benefits

Comprehensive health benefits

Professional development opportunities

Supportive team environment

Qualifications

• Communicate effectively with all levels.
• Build relationships with third-party providers.
• Support teamwork and adapt to change.

Responsibilities

• Monitor and update operational reports.
• Manage documentation and data entry tasks.
• Resolve contract certainty queries promptly.

Skills

Excellent communication skills

Knowledge of the Lloyd’s Market

Attention to detail

Ability to analyze information

Education

Working towards CII exams

Job description

At AIG, we are reimagining the way we help customers manage risk. Join us as a Technical Assistant and contribute to this transformation. This role offers an opportunity to grow your skills and be a valued team member.

Make your mark in Talbot

Talbot operates within the Lloyd's Insurance Market through Syndicate 1183 and Syndicate 2019. With a team of highly skilled underwriters and a diverse portfolio, Talbot is recognized as an industry-leading insurance specialist.

Talbot's portfolio includes Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property, and Terrorism. We develop tailored insurance solutions that meet our clients' evolving needs.

Syndicate 2019 provides Lloyd’s investors access to AIG’s Private Client Select (PCS) portfolio.

Part of AIG since 2018, Talbot is committed to working with brokers and clients to deliver industry-leading solutions. Our headquarters are in London, with offices in New York and Singapore.

How you will create an impact

• Assist in monitoring and updating operational reports.
• Manage documentation, ensuring scanning and indexing into the DMS system.
• Ensure timely completion of tasks such as data quality reviews, peer reviews, and data entry, including monitoring workload.
• Maintain data entry accuracy according to guidelines.
• Ensure underwriters promptly address electronic items received via trading platforms and email.
• Resolve contract certainty queries/failures in a timely manner.
• Comply with all regulatory standards and principles.
• Prepare documentation for team meetings.
• Adhere to internal binder approval processes.
• Provide box support at Lloyd’s when required.
• Build and maintain relationships with third-party providers and brokers.
• Perform ad-hoc administrative duties for the UTS Core team.

What you’ll need to succeed

• Excellent communication skills across all levels.
• Good knowledge of the Lloyd’s Market and relevant classes of business.
• Working towards CII exams.
• Contributing positively to the business.
• Open, approachable, and supportive attitude.
• Ability to inspire trust and support teamwork.
• Adaptability and initiative in change management.
• Attention to detail and accuracy.
• Ability to analyze and interpret information.

We value in-person collaboration to foster a supportive and connected environment for our team and clients.

Enjoy benefits that take care of what matters

Our Total Rewards Program offers comprehensive benefits focused on health, wellbeing, financial security, and professional development, supporting you and your family.

Reimagining insurance to make a bigger difference

AIG is a global leader in insurance solutions, committed to innovative approaches to serve our customers. We invest in our people through continuous learning and foster a culture that celebrates diversity and inclusion.

Welcome to a culture of inclusion

We respect and celebrate diverse talents, backgrounds, and opinions through learning, cultural activities, and Employee Resource Groups. Our commitment to inclusion has been recognized with numerous awards.

AIG provides equal opportunity to all qualified individuals and offers reasonable accommodations for applicants and employees with disabilities. Please contact [e-mail] for assistance.