Responsable Commercial à France

EPPENDORF CAREER OPPORTUNITY

As part of the development of our Commercial Unit EMEA, we are looking for an Inside Sales Manager France.

Your challenges:
As part of the Sales Zone team, the Inside Sales Manager develops sales in accordance to our Go to Market strategy and implements a sustainable and efficient customer management approach with the responsibility for the whole sales budget (Direct & Indirect) in the assigned territory based on zip codes. In parallel to this territory responsibility (80% of the time), the Inside Sales Manager will be involved in specific Marketing/Sales campaigns within the zone (20% of the time).
Collaboration with Automation Product & Application Manager, Key Account Manager, Account Managers, and other Matrix functions is key.

Tasks:
Lead Generation and Prospecting

1. Identify potential customers through research and analysis.
2. Reach out to potential customers who have not previously expressed interest in the company’s products or services via outbound cold call and email.
3. Assess the potential and fit of leads to determine if they are worth pursuing.

Customer Relationship Management

1. Use CRM software to keep track of interactions, sales activities, and customer information.
2. Regularly follow up with leads and existing customers to nurture relationships.
3. Promptly respond to customer inquiries and provide information about products or services.
4. Develop account plans that align with clients’ business objectives and the company’s priorities.

Sales Presentations and Demonstrations

1. Thoroughly understand the products or services being sold to effectively communicate benefits and features, and keep the product knowledge continuously on a high level by using defined training tools and platforms.
2. Customize sales pitches to address the specific needs and pain points of the customer.
3. Provide product demonstrations if required, often using virtual meeting tools or by traveling on site.

Sales Process Management

1. Follow-up and process sales leads moving through the sales funnel.
2. Manage the sales pipeline including quotation process by maintaining up to date all the opportunities to ensure an accurate forecast.
3. Negotiate terms and closing sales deals.
4. Handle the necessary paperwork and coordination to complete the sales transaction.

Collaboration and Reporting

1. Work with other sales team members, marketing, and customer service to achieve sales goals.
2. Prepare sales reports and provide feedback on market trends, customer preferences, and sales performance.
3. Participate in the development of sales strategies and tactics.
4. Participate in specific Marketing/Sales campaigns within the zone (Transversal sales tasks).

Customer Support and Follow-up

1. Ensure customer satisfaction post-sale and handle any issues that arise.
2. Identify opportunities to sell additional products or services (up-selling & cross-selling) to existing customers.
3. Foster long-term relationships to encourage repeat business and referrals.

Your expertise:
Education, training, professional experience:

1. Bachelor’s degree in sciences, Engineering, or related subject, preferably with Life Sciences focus.
2. Demonstrated sales record successes and sustainable customer relationships records.
3. Initial experience in selling laboratory products (biotechnology) or experience in laboratory operations is preferred (ideally 3 years).

Professional competence, special knowledge (e.g. languages, IT):

1. Excellent verbal and written communication skills for engaging with customers effectively in the context of cold calling.
2. Being able to listen to customers’ needs and concerns attentively helps in tailoring your sales approach and building trust with a virtual approach.
3. Strong persuasion and negotiation skills.
4. Ability to use CRM systems and virtual communication tools.
5. Deep understanding of the products or services being sold.
6. Good organizational skills to manage multiple leads and sales activities simultaneously.

Your benefits at Eppendorf:

• Your work is meaningful. Together we contribute to improve human living conditions.
• We offer you creative freedom with a strong, international premium brand in the life science industry.
• We value and reward your performance with an attractive salary.
• Continuous professional development opportunities to grow both personally and professionally. Our opportunities range from a variety of training courses, participation in conferences, and access to learning platforms.
• With us, you will find a colorful, cosmopolitan, and appreciative working environment with always up-to-date technologies, methods, and tools in an environment that also invites networking.