Customer Service jobs in United States

Client: TELUS International

Location: Dortmund, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: d6b71487114d

Job Views: 2

Posted: 06.05.2025

Expiry Date: 20.06.2025

We are seeking a Digital Trust and Safety Analyst with Dutch language skills to join our team in Dortmund. This role involves providing online support for specific cases, ensuring quality standards, and supporting back-office operations.

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Great office at the city center of Essen with canteen and fitness center
• Fun Floor with Nintendo Switch, table tennis, and more
• Leisure areas and activities like yoga or guided meditation
• Benefits such as regular fruit deliveries and free drinks
• Dynamic, multicultural team with flat hierarchies
• Opportunities for advancement in a growing international company
• Employee referral bonus programs
• Flexible scheduling options

1. Back-office support and online case management
2. Maintaining and achieving quality standards

• Fluent in Dutch (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Available to complete up to 4 weeks of full-time training
• Affinity for back-office services
• Reliable, efficient, and goal-oriented work approach

Apply now! Our team is ready to answer your questions. We offer virtual interviews as part of our digitized recruiting process.

Founded in 1998, TELUS Digital is committed to excellent customer service and is part of TELUS Corporation. We employ over 75,000 team members worldwide, providing services in more than 50 languages for renowned partners.

We are dedicated to creating a diverse and inclusive workplace, hiring based on qualifications and merit without discrimination.