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We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do:

As Global Account Manager – BASF and Deutsche Telekom (f/m/d), you will be responsible for building strong, long-term customer relationships, driving SAP strategy and customer innovation, adoption, delivering value via SAP solutions, and ensuring that customer business objectives are met.

• Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities
• Lead the (virtual & extended) account team and coordinate all roles across the customer, for both content and strategy
• Drive customer value realization based on agreed business outcomes, including renewals, expansions, and upsells
• Strategic account support and group-wide positioning of SAP as the preferred strategic enterprise software and IT platform partner
• Professional and sales-focused support for business and central areas of the global account
• Utilize expert governance and stakeholder management skills
• Interpret consumption data and drive insights to action
• Ensuring sustainable annual sales in cloud, license and consulting while also driving growth across in all areas by increasing the SAP footprint within the customer
• Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organization
• Recognizing the customer's medium to long-term potential (2-5 year horizon)
• Development and implementation of an SAP strategy for account development, opportunity management and customer value
• Control of cloud and license opportunities in close cooperation with consulting, and partners and internal stakeholders
• Driving and ensuring ongoing co-innovation projects in coordination with the Industry Cloud Program, IBSO, SAP development and IBU

What you bring:

• Bachelor’s degree or equivalent required (MBA preferred)
• 4+ years of experience supporting and leading sales cycles and transformation projects in large accounts
• Specific Industry knowledge related to the customer
• Strong people, diplomatic and political skills at all levels, as well as experience in de-escalation management
• Excellent understanding of the SAP product and service portfolio and strong market and industry knowledge in the Discrete Manufacturing and Automotive industries among others
• Proven ability to manage highly complex organizations and apply risk-mitigation strategies
• Strong business development, commercial, project management and deal support skills
• Excellent verbal and non-verbal communication and presentation skills in both German and English

About the team:

In the Strategic Customer Program (SCP) division, we support customers across all business areas and processes. SAP and the account team has positioned itself as the leading strategic solution provider and we want to further expand our position with the customer by leveraging first class customer lifetime value generation as well as next level adoption and consumption, all aligned along the cutomers business priorities and strategy.

We have set ourselves ambitious goals for the future: We want to continuously expand our position as market leader by leveraging world class solutions, like AI and SAP Business Suite to further increase our market share and ultimately achieving our ambitious sales goals.

To support BASF and Deutsche Telekom as SCP customers at MEE level, we are looking for a Global Account Manager (f/m/d) as part of the Global Account Teams and further expand the business relationship.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 424367 | Work Area: Sales | Expected Travel: 0 - 60% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid