Loss Prevention à Canada

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

• Using the GET Involved approach to customer service, greet each customer, engage them during the transaction, and thank them for their business.
• Demonstrate knowledge of products and services and make appropriate suggestions to meet customer needs.
• Treat all customers and associates sincerely and appreciatively, minimize checkout line wait times, and acknowledge waiting customers.
• Promote and recommend services such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

• Follow all safety and loss prevention policies and procedures.
• Adhere to processes designed to mitigate shrink and protect assets.

• Communicates Effectively
• Customer Focus

• Interpersonal skills
• Cash Handling

• Reports to Front End Supervisor

• None

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

• Flexible schedule including evenings and weekends
• Warehouse environment that may be dusty and noisy
• Doors often open, causing drafts and temperature changes

• High school diploma or equivalent

• 1 to 2 years retail or cash handling experience preferred

• Not applicable

• Not applicable

• Not applicable

The pay range for this position is $18.00 - $19.00 per hour.