Operations Manager

Amazon; Burnaby; On-site; CAD 98,000 - 166,000; Full time

Job summary

Amazon is seeking an Operations Manager to lead Last Mile Delivery operations in Burnaby, BC. This role requires strong leadership and problem-solving skills to ensure safety, productivity, and customer satisfaction. The ideal candidate will thrive in a fast-paced logistics environment, managing teams and driving operational excellence.

Benefits

Health Coverage

Retirement Options

Equity

Sign-On Bonuses

Qualifications

• 3+ years of management experience overseeing salaried and hourly employees.
• Willingness to work flexible schedules including nights, weekends, and holidays.

Responsibilities

• Manage both salaried and hourly employees, ensuring smooth daily operations.
• Lead large-scale initiatives impacting site and region.

Skills

Leadership

Analytical Problem-Solving

Data-Driven Decision Making

Adaptability

Stamina

Education

Bachelor's Degree

Job description

Are you ready to take your leadership career to the next level? At Amazon Canada, we’re hiring Operations Managers to oversee our Last Mile Delivery operations in Burnaby, BC. This is a high-impact role for motivated, strategic thinkers who thrive in fast-paced logistics environments.

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As part of our worldwide operations team, you’ll help ensure that millions of packages reach customers on time every day. Your leadership will directly influence key areas like safety, productivity, and customer satisfaction. If you’re passionate about developing teams, solving problems through data-driven decisions, and creating efficient processes, this is your opportunity to shine.

About the role: Operations Manager

In this role, you’ll be responsible for managing both salaried and hourly employees, helping them grow while keeping daily operations running smoothly. You’ll lead large-scale initiatives that impact not just your site—but also the region.

Your daily tasks will include everything from building productivity plans and reviewing forecasts, to ensuring safety compliance and collaborating with key departments such as HR, Engineering, Safety, and Loss Prevention. You’ll also support Amazon’s three core logistics stages—First Mile, Middle Mile, and Last Mile—ensuring seamless transitions at every phase.

This is a physically engaging position: expect to be on your feet up to 12 hours per shift, moving packages, climbing stairs, and working in variable temperatures. If you thrive in hands-on environments, this role was built for you.

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Benefits and Salary

Amazon offers one of the most competitive compensation packages in the industry. This position comes with a base salary ranging from $98,900 to $165,200 CAD per year, depending on your experience, skills, and job-related knowledge.

You’ll also be eligible for equity, sign-on bonuses, and Amazon’s comprehensive suite of benefits, which includes health coverage, retirement options, and more. We don’t just offer jobs—we offer career paths with real growth potential.

Job Type: Fulfillment & Operations Management

Location: Burnaby, BC

Pay Range: $98,900 – $165,200 (based on experience, skills, and knowledge)

Requirements / Skills

• 3+ years of management experience, ideally overseeing both salaried and hourly employees
• Bachelor’s degree or 2+ years as a full-time Amazon employee
• Willingness to work flexible schedules, including nights, weekends, and holidays
• Comfort working on your feet for extended periods—up to 12 hours per shift
• Ability to lift up to 49 lbs, bend, squat, push, and pull repeatedly
• Adaptability to variable weather and temperature conditions in delivery areas
• Preferred: 1+ year of experience in process improvement, lean methodologies, or performance metrics

How to Apply

If you’re a results-oriented professional with a passion for operations, Amazon wants you on the team. Join a workplace where your leadership will make a real impact—and your growth will be supported every step of the way.

Know someone who might be interested? Share this job posting and help them join Amazon!

This is a fantastic opportunity to lead within one of the world’s most efficient logistics organizations. Make sure to highlight your experience with team leadership, analytical problem-solving, and data-based decision making.

Emphasize your stamina, adaptability, and ability to thrive under pressure. Amazon values professionals who are hands-on, proactive, and constantly looking to improve operations.