Full-Time Assistant Manager

Hot Topic; Saskatoon; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Full-Time Assistant Manager to lead an energetic store environment. This role involves supporting the Store Manager in achieving sales targets, recruiting and developing a dedicated team, and enhancing customer engagement through innovative strategies. The ideal candidate will thrive in a fast-paced retail setting, balancing operational efficiency with a customer-first approach. If you have a passion for music and pop culture, and enjoy creating memorable experiences for customers, this opportunity is perfect for you.

Qualifications

• 1-2 years of retail store management experience required.
• Strong communication and team development skills needed.

Responsibilities

• Support Store Manager in achieving sales goals and managing operations.
• Recruit and develop a passionate team to enhance customer experience.

Skills

Retail Management

Team Development

Communication

Time Management

Sales Strategy

Education

High School Diploma

Bachelor's Degree

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You'll Do

1. Support your Store Manager in achieving the sales plan and/or comparable sales goals.
2. Help recruit, develop, and retain a passionate team to run your store alongside you.
3. Create buzz and customer engagement through promotion of new products, use of social media platforms, and additional benefits such as BOPIS and curbside pickup.
4. Provide leadership around running an operationally sound business; balance operations, delegation/autonomy, and customer-first selling practices.
5. Monitor shrink/loss prevention, payroll hours, and associate schedules.
6. Communicate collaboratively with retail leadership and HQ partners on trends and customer feedback.
7. Run sales reports and use data to guide your strategy to meet sales targets.
8. Merchandise the store effectively, leveraging planograms and launching all promotions on time.
9. Partner with your Store Manager to develop a high-performing, customer-focused team of associates.

What You'll Need

• At least 1-2 years of retail store management experience. A love for music and pop culture is a plus!
• Experience leading successful teams with skills in communication, recruiting, operations, and team development.
• Strong skills in communication, time management, professionalism, and a drive to develop your team.
• A high school diploma or GED; a degree is a plus.
• Ability to adapt to the fast-changing retail environment and handle unexpected challenges.
• The physical ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.