Cashier Part-Time - 7255 Cranbrook

The Home Depot Canada; Cranbrook; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in retail is seeking a Front-end Associate who excels in customer service and transaction processing. The role involves engaging with customers, ensuring satisfaction, and maintaining safety standards. Ideal candidates will have strong interpersonal skills and cash handling experience. Flexible scheduling, including evenings and weekends, is required.

Qualifications

• 1 to 2 years retail or cash handling experience preferred.

Responsibilities

• Direct customers to open registers and support at assisted check-outs.
• Ensure customer satisfaction through effective communication.
• Follow safety and loss prevention policies.

Skills

Interpersonal skills

Cash Handling

Education

High school diploma or equivalent

Job description

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, greet each customer, engage them during the transaction, and thank them for their business.
• Demonstrate knowledge of products and services and make appropriate suggestions to meet customer needs.
• Treat all customers and associates sincerely and appreciatively, minimize checkout line wait times, and acknowledge waiting customers.
• Promote and recommend services such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security, and Shrink Mitigation

• Follow all safety and loss prevention policies and procedures.
• Adhere to processes designed to mitigate shrink and protect assets.

Competencies:

• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills
• Cash Handling

Supervision:

• Reports to Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

• Flexible schedule including evenings and weekends
• Warehouse environment that may be dusty and noisy
• Doors often open, causing drafts and temperature changes

Minimum Education:

• High school diploma or equivalent

Minimum Work Experience:

• 1 to 2 years retail or cash handling experience preferred

Leadership Experience:

• Not applicable

Certifications:

• Not applicable

Other Requirements/Assets:

• Not applicable

The pay range for this position is $18.00 - $19.00 per hour.