offres d’emploi chez Ops à Canada

Sales Operations Project Manager - Bilingual

The Sales Operations Project Manager plays a pivotal role in integrating retail sales support with operations management and project management. This position requires strong communication skills in both English and basic French, and a high level of attention to detail. The role is crucial for managing and delivering projects as assigned, leading operational communications, and providing ongoing support to ensure seamless collaboration with international teams. This individual will also support executive or team events and manage international calendars. By overseeing project deliverables, facilitating communication, and maintaining operational efficiency, this specialist contributes significantly to the organization's strategic objectives and operational success.

Bilingual Required: Fluent in French and English

1. Project Management

• Develop comprehensive project plans, including defining project scope, goals, and deliverables.
• Manage and communicate project requirements, forecast resource needs, and align with stakeholders.
• Implement and manage project changes to achieve deliverables.
• Deliver projects at high quality standards, on schedule, and within budget.
• Support international teams with ad hoc or ongoing projects.

• Maintain strong partnerships with global teams to ensure satisfaction, supporting Ops leadership and sales as needed.
• Provide clear project status updates and facilitate regular meetings.
• Resolve problems and escalate issues when necessary.
• Proactively address risks and challenges through engagement with leadership teams.

• Develop and maintain detailed operational reports and documentation to guide decision-making.
• Utilize proficiency in Microsoft Office and knowledge of SAP for operational tasks.
• Manage procurement and sourcing processes, including purchase orders.

• Serve as the primary liaison for internal and client-facing events and meetings.
• Oversee planning, documentation, and execution of events to ensure seamless delivery aligned with organizational goals.
• Support the international team in managing and delivering event aspects.
• Manage senior executive calendars, coordinate travel, oversee expense reports, and maintain task statuses.

• Oversee ownership of weekly communication guides and support delivery of weekly updates.
• Translate documents to English and French as needed.
• Provide language support for internal and external communications to ensure effective communication across linguistic barriers.

Education Level: Bachelor's Degree or equivalent experience
Experience: 2-4 years in sales or operations roles in retail

• Language and communication skills
• Problem-solving and strategic thinking
• Technical skills: MS Office (PowerPoint, Word, Excel Mid-level), SAP, project management platforms, operational management and communication
• Project management skills

This position does not have supervisory or mentoring responsibilities. The company is committed to equal opportunity employment and provides accommodations for applicants with disabilities upon request.