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A dynamic staffing agency in Kitchener is looking for a Customer Service Representative to support assigned customers and manage orders. The ideal candidate has 3–5 years of experience in customer service, strong communication skills, and is comfortable with SAP and Microsoft Office. This contract position runs until February 28, with potential for extension.
Looking for a fast-paced, customer-focused role where your attention to detail and people skills shine? Join us as a Customer Service Representative on a contract basis in Kitchener!
Be the go-to contact for assigned customers, keeping them informed and supported.
Process orders and purchase orders (POs)—ability to read quotes and POs is a plus.
Work with sales, supply chain, and internal teams to resolve inquiries and complaints quickly.
Spot opportunities to improve processes and support cross- or up-selling.
Participate in small projects and mentor new team members when needed.
3–5 years of customer service experience, ideally in supply chain or B2B/B2C.
Strong communication, collaboration, and problem-solving skills.
Comfortable with SAP, AS400, and Microsoft Office.
Self-starter who thrives in a team environment.
Gain hands-on experience in a supportive, team-oriented workplace.
Contract runs until Feb 28, with a chance for a short extension.
Make an impact by keeping customers happy and operations running smoothly!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.