It Support jobs in United States
Bilingual Senior Deskside IT Support — Montreal Contract
PeopleToGo
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Bilingual Senior Deskside IT Support — Montreal Contract
Job summary
A tech support consultancy is seeking a Bilingual Senior Deskside Support Technician in Montreal to offer advanced IT services. The ideal candidate has over 5 years of experience in hardware support, excellent customer service skills, and fluency in English and French. Responsibilities include troubleshooting, hardware installations, and providing superior Help Desk support. This contract position has a potential extension.
Qualifications
- 5+ years of IMAC experience doing hardware roll-outs and refreshes.
- 5+ years of desk-side support experience.
- 5+ years of break-fix experience.
- 5+ years of internetworking experience.
- A+ certification and one certification from Cisco or Microsoft.
- Must be a self-starter and able to manage multiple tasks.
Responsibilities
- Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, and printers.
- Provide 3rd level Help Desk support.
- Respond to and manage calls from the National Dispatch.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.