Chat Support jobs in United Kingdom

We are expanding our team! At NXTThing, where we’re redefining the landscape of recruitment process outsourcing (RPO). We believe that hiring is both an art and a science, and we’re pioneering a fresh approach that combines innovative technology with the human touch. Our mission is simple: to transform how companies attract top talent by offering innovative solutions tailored to their unique needs.

At NXTThing, we’re not just another RPO company—we’re disruptors on a mission to elevate talent acquisition. With our dynamic leadership team each with 25+ years of recruitment expertise, we’re leading the charge with a blend of advanced technology and personalized strategies. Join us as we rewrite the playbook for traditional RPO and chart a new course for the future of hiring.

As a Seasonal Recruitment Specialist, you’ll engage with candidates to assist in their recruitment process. Your responsibilities could include conducting phone interviews and/ or providing candidate support through activities like outbound calls, chat interactions, onboarding, managing shared inboxes, and handling various administrative tasks.

• Conduct outbound phone screenings with potential candidates in a respectful, professional, and friendly manner.
• Engage in candidate care activities, including outbound calls, chat support, and monitoring shared inboxes.
• Assist candidates throughout the onboarding process.
• Execute background administration and monitoring.
• Accurately update candidate responses in our applicant tracking system.
• Extend verbal employment offers to qualified candidates.
• Assist with additional duties as needed.

• Fluency in Frenchis required for this role. Candidates must be able to communicate effectively in both English and French
• 1+ years of experienceconductingphone interviews or candidate care activities preferred
• Bachelors degree Required.
• Proven interpersonal, organizational, written, and verbal communication skills
• Dependability and professionalism
• Ability to work under minimal guidance while deliveringtrackable results
• Extreme ability to work under pressure and in a fast-paced environment
• Ability to multi-task and problem-solve with a can-do attitude
• Excellent computer skills specifically with experience with MS Office Products
• Demonstrated ability to apply critical thinking skills
• Ability to navigatemultiple systems concurrently
• Ability to coordinate multiple tasks and recruit for multiple positions to meet deadline
• A quiet work environment in your home, free from distractions
• A home computer (desktop, laptop) with a good internet connection
• A personal mobile phone

At NXTThing RPO we understand that we are at our best when our people can be their authentic selves at work and we are committed to providing an inclusive environment for our team, our clients, and our communities. Employment decisions are based on an individual’s qualifications and merit, however, never with regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.