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Descripción de la vacante
A leading global company in Burnaby is seeking a Customer Care Specialist to provide exceptional support to its customers. The role includes responding to inquiries, processing claims, and resolving issues while maintaining high professional standards. Successful candidates will have a strong customer service background and be adept in communication and problem-solving. Competitive salary and benefits including health coverage and paid time off are offered.
Servicios
80% coverage Health, Dental, and Vision
Paid time off
RRSP Program Eligibility
Formación
Proven experience in customer service or a related field.
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and analytical skills.
Responsabilidades
Respond promptly and effectively to customer inquiries.
Analyze and process customer claims.
Navigate customers through our online portal.
Conocimientos
Customer service experience
Excellent communication skills
Problem-solving abilities
Proficiency in Microsoft 365
Interpersonal skills
Educación
Bachelor's degree in Business or Communications
Descripción del empleo
A leading global company in Burnaby is seeking a Customer Care Specialist to provide exceptional support to its customers. The role includes responding to inquiries, processing claims, and resolving issues while maintaining high professional standards. Successful candidates will have a strong customer service background and be adept in communication and problem-solving. Competitive salary and benefits including health coverage and paid time off are offered.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.