Customer Service Representative - Remote

American Income Life Insurance Company; Ottawa; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading supplemental benefits company in Ottawa seeks dedicated Benefits Representatives to join their expanding team. Ideal candidates will possess strong customer service and sales skills, and be able to provide information and support to clients. The role offers hands-on training, weekly pay, bonuses, and the potential for residual income, making it an exciting opportunity in a dynamic company.

Benefits

Hands on training

Weekly pay

Bonuses

Residual income

Company paid trips

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to prioritize and multitask.
• Positive and professional demeanor.

Responsibilities

• Helping customers by providing product and service information.
• Answer customer questions regarding their coverage.
• Regularly review agreements to develop cost-effective plans.

Skills

Customer service skills

Sales experience

Ability to build rapport

Excellent communication skills

Job description

Overview

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities

• Helping customers by providing product and service information
• Answer customer questions regarding their coverage
• Develop and maintain a knowledge base of the evolving products and services
• Regularly review these agreements in an effort to develop a more cost-effective plan

Qualifications

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

What are we looking for in a candidate?

• A sharp individual with an entrepreneurial mindset
• An individual that is a team player and works well under pressure
• An individual with professional communication skills

Benefits

• Hands on training
• Weekly pay
• Bonuses
• Residual income
• Company paid trips
• Remote

Apply now to learn more about what we do and how you can be a part of our team today!