Bilingual (French/English) Inside Sales Representative (Fully Remote)

Canon Canada; Dieppe; Remote; CAD 40,000 - 50,000; Full time

Job summary

A leading technology company in Canada is seeking a Customer Service Representative. In this role, you will provide exceptional service to clients, assist in resolving inquiries, and maintain accurate records. Bilingualism in French and English is required, along with 1-2 years of customer service experience. This position offers remote work flexibility and opportunities for career advancement. A supportive and collaborative environment awaits you.

Benefits

Salary up to $50,000

Career advancement opportunities

Comprehensive training program

Employee appreciation events

Qualifications

• 1-2 years of experience in a customer service role.
• Proficiency in using computer systems and software.
• Ability to manage time effectively.

Responsibilities

• Provide exceptional customer service to clients via phone and email.
• Assist customers in resolving inquiries and issues promptly.
• Maintain accurate records of customer interactions and transactions.

Skills

Bilingual in French and English

Strong verbal and written communication skills

Ability to work independently

Strong problem-solving skills

Tools

CRM software

Job description

Employer Industry: Customer Service

Why consider this job opportunity:

• Salary up to $50,000
• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere
• Employee appreciation events and initiatives
• Comprehensive training program for new hires
• Supportive and collaborative work environment

What to Expect (Job Responsibilities)

• Provide exceptional customer service to clients via phone and email
• Assist customers in resolving inquiries and issues promptly
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve service processes
• Participate in training sessions and team meetings

What is Required (Qualifications)

• Must be bilingual in French and English
• Minimum of 1-2 years of experience in a customer service role
• Strong verbal and written communication skills
• Ability to work independently and manage time effectively
• Proficiency in using computer systems and software

How to Stand Out (Preferred Qualifications)

• Experience in a remote work environment
• Familiarity with CRM software
• Previous experience in a fast‑paced customer service setting
• Strong problem‑solving skills
• Ability to adapt to changing situations and priorities

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.