Customer Service Remote jobs in Canada
Customer Service Representative-Remote (Bilingual : Spanish / English)
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Customer Service Representative (Remote)
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Customer Service Representative-Remote (Bilingual: French / English)
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Discover more opportunities than anywhere else. Find more jobs nowCustomer Service Representative-Remote (Bilingual: French / English)
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Customer Service Representative-Remote (Bilingual: French / English)
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Customer Service Representative-Remote (Bilingual: French / English)
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Connect with headhunters to apply for similar jobsCustomer Service Representative-Remote (Bilingual : French / English)
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Customer Service Representative-Remote (Bilingual: French / English)
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Bilingual Customer Service - Insurance - Remote
Arise Virtual Solutions
Customer Service Representative - Remote
Tim's Financial
Customer Service Representative-Remote (Bilingual : Spanish / English)
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Customer Service Representative (Remote)
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Customer Service Representative-Remote (Bilingual: Spanish / English)
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Bilingual Publisher Support Expert (Remote)
Job summary
A technology-driven media support company in Vancouver, Canada, seeks a dedicated individual to be the primary point of contact for publishers. This role involves providing exceptional support, managing the publisher experience, and advocating for their needs. Fluency in English and Spanish is essential, along with a background in customer service. Enjoy a remote work model and contribute to a mission-driven atmosphere committed to supporting independent journalism.
Benefits
Qualifications
- Native or near-native fluency in English and Spanish required.
- 2+ years of experience in Customer Service or Support role.
- Strong capability to troubleshoot and communicate complex issues.
Responsibilities
- Act as the primary contact for publishers, providing prompt resolutions.
- Guide publishers through onboarding and training.
- Design and maintain a comprehensive knowledge base.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.