Humanitarian jobs in Canada

Location: Mississauga, ON

Department: Fundraising and Marketing

Salary Range: $45,000 – $55,000 CAD annually

Job Type: Full-time

Muslim Hands Canada is seeking a talented, strategically minded Content Specialist to craft high-performing digital content that reflects our Islamic values and humanitarian mission. This role requires a blend of storytelling, technical skill, and digital marketing knowledge — ideal for someone who can think both creatively and analytically.

You will collaborate closely with our marketing, fundraising, and program teams to create compelling content that resonates with faith-driven audiences, improves engagement, and supports donor acquisition and retention. A strong understanding of SEO, UX/UI writing, and digital media placement is essential.

• Develop, edit, and optimize content for digital and print platforms, including websites, email campaigns, social media, reports, and fundraising materials.
• Position visual content strategically (e.g., cover images, YouTube thumbnails, featured images) for maximum engagement and brand consistency.
• Craft clear, engaging headlines, captions, and metadata that increase visibility and click-through rates.
• Maintain and update content on our website using content management systems (e.g. Umbraco) while ensuring SEO best practices and consistent formatting.
• Produce audience-centric, ethical stories that highlight program impact in areas such as orphan care, emergency relief, and water access.
• Ensure all content aligns with Muslim Hands Canada's tone, voice, and Islamic values.
• Conduct regular audits of website and social media platforms to identify content gaps and improve performance.
• Collaborate with design, fundraising, and programs teams to support campaign storytelling and enhance UX/UI writing across donor journeys.
• Assist with scheduling, uploading, and captioning video content for platforms like YouTube and Instagram.
• Support digital ad campaigns (Google, Meta, YouTube) with compelling ad copy and visuals.
• Monitor and report on content performance using Google Analytics, Meta Insights, and email platform metrics.

• Bachelor’s degree in English, Journalism, Digital Communications, Marketing, or a related field.
• 3+ years of experience as a copy editor, content writer, or web content editor, preferably within nonprofit, tech, SaaS, or humanitarian sectors.
• Exceptional writing, grammar, and editing skills with the ability to simplify complex information for diverse audiences.
• Experience using content management systems (e.g., WordPress, Umbraco).
• Familiarity with SEO tools and best practices (e.g., SEMrush, Ahrefs).
• Knowledge of UX/UI writing principles and how content contributes to user journeys.
• Strong organizational and time management skills with the ability to manage multiple projects under tight deadlines.
• Collaborative mindset and comfort working in cross-functional, remote, or fast-paced environments.
• Knowledge of Islamic terminology and values with the ability to communicate them authentically.

• CMS: Umbraco (preferred) and WordPress
• CRM: Mailchimp, HubSpot, and Salesforce (or equivalent)
• Analytics: Google Analytics and Meta Insights
• Digital Ads: Google Ads, Meta Ads Manager, and YouTube
• Design: Familiarity with Adobe Creative Suite (Photoshop, InDesign, and Premiere Pro is a plus)
• Web: Basic knowledge of HTML, CSS, and accessibility standards (WCAG)