Jobs in Hamilton, Canada
Customer Service Rep – Remote (Automotive, Bilingual: English / German)
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Customer Service Rep – Remote (Automotive, Bilingual: English / German)
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Customer Service Rep – Remote (Automotive, Bilingual: English / German)
Job summary
A prominent customer service company in Ontario is seeking candidates for a customer support role in the automotive sector. Responsibilities include providing inbound customer support, resolving technical issues, and delivering exceptional experiences. Ideal candidates should be fluent in English, German, and French, and have a minimum of 1 year of customer service experience. This role offers flexible work-from-home arrangements, competitive pay, and opportunities for career advancement.
Benefits
Qualifications
- Minimum of 1 year of customer service experience.
- Ability to work in a quiet, distraction‑free environment at home.
Responsibilities
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Track, document, and retrieve information in databases.
- Offer additional products and/or services.
- Deliver exceptional customer experiences.
Skills
Education
Employer Industry: Customer Service in the Automotive Sector
- Salary up to $24.56/hour, plus performance-related bonuses
- Opportunities for career advancement, with 80% of managers promoted from within
- Flexible work-from-home arrangements
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid training and performance incentives available
- Inclusive company culture with various networking and mentorship programs
- Provide inbound customer support using a call flow guide in the customer’s preferred language
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver exceptional customer experiences with a positive attitude
- Fluency in English, German, and French
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Ability to work in a quiet, distraction‑free environment at home
- Strong computer navigation skills and proficiency in multitasking
- Candidates located in the Oshawa, ON area are preferred
- Eagerness to learn new technologies
- Experience with customer service in the automotive sector
#CustomerService #AutomotiveIndustry #RemoteWork #CareerGrowth #DiversityAndInclusion
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.