Strategic Account Manager jobs in United Arab Emirates

JOB PURPOSE:

This role is about working closely with companies from around the world — with a strong focus on CHINA — to support their journey in establishing a presence in Ras Al Khaimah. It involves hosting investor and business delegation visits, developing tailored business propositions, and providing hands-on support throughout the company setup process. The role requires active engagement across the Emirate, strong relationship-building skills, and close collaboration with internal teams to ensure a seamless experience for prospective investors and clients.

CORE RESPONSIBILITIES:

• Professionally maintain relationships and communicate regularly with prospective strategic partners locally in order to create professional image about the organization and expand the base of contacts and prospects.
• Generate effective leads through strong networking to ensure successful conversion of leads to clients and achieve the set targets and defined KPIs.
• Regularly attend and actively participate and represent the organization in various events/campaigns in different locations in order to expand current prospect database within specified business sectors and generate new effective leads as well as to recommend enhancements for conducting future events/campaigns.
• Support the organization of approved events locally and ensure that they are conducted in the professional way and provide the desired results.
• Collaborate and demonstrate high level of teamwork with other internal departments in order to manage positive reputation of the assigned function, coordinate required actions and achieve the desired results.
• Provide professional support in general customer service enquiries and administrative tasks, taking consideration the client satisfaction in order to have smooth operations of the department.
• Enhance own knowledge and development and stay up to date about the industry standards and best practice as well as internal RAKEZ policies and procedures in order to remain compliant with all processes at all times and provide the most accurate and professional information.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Bachelor’s degree / Diploma or Certificate in Business Administration, or at least 1 year work experience in a similar role.
• Minimum 3 years working experience in business development in a multicultural environment.
• Candidates with Freezone, FDI, Consultancy background are preferred.
• Fluent in English & Chinese.
• Outstanding communication skills both verbal and written, and a pronounced customer care approach.
• Ability to prioritize, set goals and meet demands under tight deadlines.
• Ability to handle pressure, cope with changes and work concurrently on multiple tasks.
• Strong interpersonal skills and capability to work well within a multicultural team environment.
• Knowledge of CRM systems.
• Excellent knowledge of advanced MS-Excel/PowerPoint/Access/MS Project.
• Proactive mind – set and developed sense of responsibility.