Project Support Specialist-Jobs in Vereinigte Arabische Emirate

Abu Dhabi, United Arab Emirates | Posted on 05/29/2025

Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.

• Re-image the temporary laptops to be used during this project
• Reach out to the end-users to explain the process
• Confirm with the end-users that all their data is saved in OneDrive
• Deliver and configure the temporary laptops for the end-users and allow for data synchronization
• Collect the end-users’ laptops to start their imaging process

• Apply the approved Golden Image
• Use the approved naming convention
• Liaise with relevant security teams to ensure newly imaged devices are compliant as per the adopted policies and standards
• Ensure newly imaged devices are successfully reporting to In‑Tune
• Ensure newly imaged devices are compliant as per Intune configured security policies
• Liaise with the relevant patching team to ensure newly imaged devices have the latest OS and third‑party application patches
• Ensure newly imaged devices have EndpointCentral agent and can be successfully managed by Endpoint Central
• Liaise with the operation team to ensure newly imaged computer accounts are moved to the correct Active Directory OUs
• Liaise with the Operation team to do the necessary cleanup of the old computer accounts in AD and Endpoint Central as per the followed process
• Liaise with the Relevant Security team to do the necessary cleanup of the old computer accounts in Intune as per the followed process
• Update the asset management module with the new records
• Update the asset tags on the re‑imaged laptops

• Check and ensure local data backup before re‑imaging for all endpoints
• Liaise with the end‑users to ensure their data is saved in OneDrive
• Restore end users’ data and verify accessibility post imaging

• Follow up with end‑users to confirm successful functionality
• Address any post‑reimaging technical issues in coordination with the Operation team
• Liaise with the relevant team to share the Compliance report for the newly imaged devices on a weekly basis
• Liaise with the relevant team to share the Asset management report of the newly imaged devices on a weekly basis
• Liaise with the relevant team to share the Endpoint Central report of the newly imaged devices on a weekly basis
• Liaise with the relevant team to share the patching reports on a weekly basis
• Submit a weekly progress report detailing the completion status and any challenges encountered