Technical Support Specialist

BAC Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading professional recruitment consultancy in Dubai is seeking a Technical Support Specialist. This role involves providing technical assistance, advice, and training on LAN/WAN hardware and software. The ideal candidate should have client-facing experience in IT within a professional services environment, fluency in English, and an IT-related degree. Competitive salary offered.

Qualifications

• Proven UAE experience in an IT technical client-facing role.
• Experience with call logging software.
• Resident of the UAE.

Responsibilities

• Provide technical assistance and training regarding LAN/WAN environments.
• Support desktop/laptops, telephony systems, and AV video conference systems.

Skills

Fluency in English

Technical client-facing role experience

Knowledge of IT service desk

Education

IT related degree

Job description

Position Overview

AED15000 Total Salary
On behalf of our client a multinational law firm based in Dubai we are looking to recruit a Technical Support Specialist. Reporting to the IT Manager you will be responsible for providing the office with technical assistance, advice and where necessary training regarding LAN/WAN hardware and software environments including but not limited to desktop/laptops, telephony system and AV video conference systems.

Qualifications

The successful candidate must be a resident of the UAE and have proven UAE experience in a IT technical client facing role preferably within a professional services environment with knowledge of working on a IT service desk using call logging software. Fluency in English and an IT related degree is essential.

About The Company

BAC Middle East - the longest established professional recruitment consultancy in the UAE. Established in 1979, we have been at the forefront of the region's recruitment industry for 30 years and were the first firm of our type in the world to achieve ISO9001 certification: a reflection of our constant emphasis on quality and customer satisfaction.

With our well-developed infrastructure and staff strength, we are able to assist you with recruitment needs ranging from junior professionals through to middle and senior management, whatever your industry sector.

BAC's proven regional experience and resources can help ensure that you recruit the best available candidates and enjoy the many advantages of a managed recruitment process.