Multilingual Event Support Specialist (Arabic/English/French)

Tafaseel BPO; Dubai; On-site; AED 91,000 - 129,000; Full time

Job summary

Tafaseel BPO is seeking an Event Support Specialist for a temporary role based in Dubai. The position involves managing inquiries related to events, providing multilingual support, and ensuring an exceptional customer experience for attendees. Candidates must be fluent in Arabic, English, and French, possess strong communication skills, and have a customer-centric attitude. With responsibilities ranging from call management to handling special accommodations, this role is ideal for individuals with a proactive approach to problem-solving and exceptional multitasking abilities.

Qualifications

• Bachelor’s degree is required.
• At least 2 years of customer service or call center experience is necessary.
• Experience in event support or management is an advantage.

Responsibilities

• Answer inquiries about event details and assist with online registration.
• Provide multilingual support in Arabic, English, and French.
• Handle attendee concerns and provide satisfactory resolutions.

Skills

Fluency in Arabic

Fluency in English

Fluency in French

Communication skills

Problem-solving skills

Multitasking ability

Attention to detail

Customer-centric attitude

Cultural awareness

Technical proficiency

Education

Bachelor’s degree

Tools

CRM systems

Event registration platforms

Basic office software

Job description

Tafaseel BPO is seeking an Event Support Specialist for a temporary role based in Dubai. The position involves managing inquiries related to events, providing multilingual support, and ensuring an exceptional customer experience for attendees. Candidates must be fluent in Arabic, English, and French, possess strong communication skills, and have a customer-centric attitude. With responsibilities ranging from call management to handling special accommodations, this role is ideal for individuals with a proactive approach to problem-solving and exceptional multitasking abilities.