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Project Support Specialist jobs in United Arab Emirates

Application Support Specialist - TCS BaNCs

Atribs Metscon Group

Dubai
On-site
AED 220,000 - 331,000
30+ days ago
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Trading Support Specialist - VIP Institutional

Binance

Dubai
Hybrid
AED 120,000 - 200,000
30+ days ago

Dubai Joint Replacement Clinical Support Specialist

Stryker Group

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Technical Support Specialist - Windows

Intertec Softwares Pvt Ltd

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Remote Data Entry & Research Support Specialist

Elite Recruits Hub

Dubai
Remote
AED 120,000 - 200,000
30+ days ago
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Dynamic Sales Support Specialist

Supermicro

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Impactful Sales Operations Support Specialist

dubizzle

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Dubai IT Support Specialist - Multi-Site Construction Tech

CITIC Middle East Contracting L.L.C

Dubai
On-site
AED 120,000 - 200,000
30+ days ago
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IT Support Specialist – Junior Level

Black Pearl Consult

Dubai
On-site
AED 60,000 - 80,000
30+ days ago

Application Support Specialist

Atribs Metscon

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Infrastructure Support Specialist – Network Operations | IT People Gulf | Dubai, UAE

IT People Gulf

Dubai
On-site
AED 120,000 - 170,000
30+ days ago

Retail Sales & Customer Support Specialist

TASC Outsourcing

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

AI-Driven Support Specialist (India Team)

Expert Hub Robotic Solutions

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Support Specialist - India Team

Expert Hub Robotic Solutions

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Zoho Application Support Specialist

Nationwide Middle East Properties LLC

Abu Dhabi
On-site
AED 120,000 - 200,000
30+ days ago

Front Desk & Admin Support Specialist

Travel/Tourism

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Senior e-FX Front Office Support Specialist

GSSTech Group

Abu Dhabi
On-site
AED 200,000 - 300,000
30+ days ago

Operations & Logistics Support Specialist

ZF Group

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Onboarding & Relationship Support Specialist

Keyper

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Customer Experience Support Specialist

MKTG Marketing

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Operations & Content Support Specialist

LESTARS MANAGEMENT CONSULTANCY

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Gaming Publishing & Platform Support Specialist

Caliberly

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Games Team Support Specialist

Caliberly

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Senior Tech & Executive AV Support Specialist

Medtronic

Dubai
On-site
AED 120,000 - 150,000
30+ days ago

Customer Support Specialist - Rent Now Pay later -RNPL-

Keyper

United Arab Emirates
On-site
AED 120,000 - 200,000
30+ days ago

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Application Support Specialist
Atribs Metscon Group
Dubai
On-site
AED 220,000 - 331,000
Full time
30+ days ago

Job summary

A leading IT services provider in Dubai seeks an experienced IT professional with a Bachelor's in Computer Science and at least 5 years of relevant experience. The candidate should possess skills in application troubleshooting, configuration, and proactive monitoring within an ITIL framework. The role requires handling critical production issues and a willingness to work extended hours during incidents. Candidates with knowledge of TCS BaNCS application and shell scripting are preferred.

Qualifications

  • 5 years of experience at a relevant Technical position in large organizations.
  • Experience in Application production support within the ITIL Framework.
  • Able to handle pressure and support critical production issues.

Responsibilities

  • Experience in troubleshooting, configuration and maintenance of applications.
  • Resolution of tickets with quality and within SLA.
  • Willing to work extended hours during critical incidents.

Skills

Application troubleshooting
Configuration and maintenance
Application performance tuning
Proactive monitoring
Shell scripting
Java
Oracle
Spring
Hibernate

Education

Bachelor's of Computer Science
Relevant Industry Standard Certification
Job description
Person Specifications
Specifications
Description of Knowledge / Skill etc.
Desirable or Essential
A. Education
  • General
  • Professional
  • IT based degree university degree or equivalent work experience required.
  • Relevant Certification

Essential

Preferred

B. Experiences
  • (Years & Type)
  • Industry
  • 5 years of experience at a relevant Technical position in large organizations
  • Banking background

Essential

Preferred

C. Knowledge & Skills
  • Experience in Application production support within the ITIL Framework.
  • Excellent knowledge and hands on experience in
    • Application trouble shooting, configuration and maintenance.
    • Application performance tuning and optimization.
    • Resolution of tickets with quality and within SLA.
    • Proactive monitoring and incidents analysis.
    • Experience in Work flow maintenance and Configuration.
  • Knowledge of TCS BaNCS application backend and front END.
  • Understands SWIFT & local payment settlement.
  • Has knowledge of shell scripting, Jboss, Oracle, spring, hibernate programming Language.
  • Hands on experience on windows & unix.
  • Able to handle pressure & support critical production issues.
  • Willing to work extended hours during critical incidents & schedule weekend deployments.
  • Acknowledging and acting on command center Calls(24x7).
D. Behavioral Competencies
  • Thinking Related
  • Communication
  • Continuous Improvement mindset.
  • Excellent communication skills (verbal written and presentation).
E. Education
  • Bachelors of Computer Science or Equivalent
  • Relevant Industry Standard Certification.

Essential

Preferred

Required Experience:

Unclear Seniority

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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