Sales Support Specialist

Beno; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A luxury experiences company in Dubai is seeking a Sales Support Specialist to assist the sales team in delivering exceptional service, particularly in the MICE sector. The ideal candidate should have a bachelor's degree in Business Administration or Marketing and proven experience in sales support. Responsibilities include managing documentation, client communications, and supporting sales strategies. This role offers a unique opportunity to work within a prestigious company committed to excellence.

Qualifications

• Proven experience in a sales support or administrative role preferred.
• Experience in the luxury services industry is advantageous.
• Customer-focused with a commitment to delivering exceptional service.

Responsibilities

• Manage sales-related documentation, contracts, and proposals.
• Prepare reports, presentations, and sales materials.
• Maintain the sales CRM system with accurate information.
• Act as a liaison between the sales team and clients.
• Schedule appointments, meetings, and follow-ups.
• Collaborate with departments for a seamless client experience.
• Support the sales team in meetings, presentations, and events.
• Assist in the development of sales strategies and campaigns.
• Stay informed about industry trends and competitors.
• Conduct research on potential clients.

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Proficiency in Microsoft Office

Education

Bachelor's degree in Business Administration or Marketing

Tools

CRM systems

Job description

Company Overview

Beno is a leading luxury experiences company dedicated to providing unparalleled personalized services to our esteemed clientele.

We pride ourselves on delivering exceptional experiences and exceeding the expectations of our discerning clients.

Position Overview

As a Sales Support Specialist at Beno, you will play a crucial role in assisting our sales team in delivering seamless and exceptional service to our clients, predominantly focusing on the MICE sector (Meetings, Incentives, Conferences, Exhibitions) and corporate division.

Your primary responsibilities will include managing administrative tasks, coordinating client communications, and providing vital support to the sales team to ensure the overall success of our sales operations.

Responsibilities

• Administrative Support: Efficiently manage and organize sales-related documentation, contracts, and proposals.
• Prepare and maintain reports, presentations, and sales materials for the team.
• Assist in managing the sales CRM system, ensuring accurate and up-to-date information.
• Client Communication: At times, act as a liaison between the sales team and clients, ensuring prompt and professional responses to inquiries.
• Coordinate with clients to schedule appointments, meetings, and follow-ups as needed.
• Collaborate with other departments to ensure a smooth and seamless client experience.
• Sales Team Assistance: Provide support to the sales team in preparing for meetings, presentations, and events.
• Assist in the development and execution of sales strategies and campaigns.
• Market Research: Stay informed about industry trends, competitors, and market developments.
• Conduct research on potential clients, providing valuable insights to the sales team.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in a sales support or administrative role is advantageous, preferably in the luxury services industry.
• Excellent organizational and multitasking skills, with a keen attention to detail.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and CRM systems.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Customer-focused mindset with a commitment to delivering exceptional service.