Bilingual Call Support Specialist | UAE | Growth & Benefits

Bayut | dubizzle; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading UAE real estate online platform is seeking a customer support professional in Dubai. The role involves handling inbound calls, resolving client issues, and ensuring customer satisfaction in a multicultural environment. The ideal candidate should be bilingual in English and Arabic, possess strong communication skills, and have at least 2 years of relevant experience in the UAE. Competitive tax-free salary and benefits offered.

Benefits

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts at multiple vendors

Learning & Development opportunities

Qualifications

• 2+ years of experience in customer support in the UAE.
• Solid written and verbal communication skills.
• Professional appearance and attitude.

Responsibilities

• Handle inbound calls from clients and customers.
• Resolve customer issues and provide solutions.
• Maintain a log of incoming calls and analyze data.

Skills

Communication skills

Customer service attitude

Proficient in Microsoft Office Suite

Bilingual (English & Arabic)

Ability to multitask and prioritise

Education

Secondary education

Tools

MAC

Job description

A leading UAE real estate online platform is seeking a customer support professional in Dubai. The role involves handling inbound calls, resolving client issues, and ensuring customer satisfaction in a multicultural environment. The ideal candidate should be bilingual in English and Arabic, possess strong communication skills, and have at least 2 years of relevant experience in the UAE. Competitive tax-free salary and benefits offered.