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Financial Services Representative jobs in United Arab Emirates

Dubai Call Center Agent — Customer Care Champion

Estemarat Group

Dubai
On-site
AED 110,000 - 147,000
28 days ago
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MENA Client Partner: Digital Ads & Strategic Partnerships

Twitter

Dubai
On-site
AED 250,000 - 350,000
28 days ago

Client Partner

Twitter

Dubai
On-site
AED 250,000 - 350,000
28 days ago

Customer Service Specialist — Inquiries & Order Support

Al Musafir

Dubai
On-site
AED 60,000 - 120,000
28 days ago

Technical Support Analyst: Customer Champion

Sana Commerce

Dubai
On-site
AED 60,000 - 80,000
28 days ago
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Customer Service Manager

Entertainer Fz

Dubai
On-site
AED 120,000 - 200,000
28 days ago

Customer Support Specialist — Growth & Health Insurance

GamaLearn

Abu Dhabi
On-site
AED 60,000 - 80,000
28 days ago

Customer Support Representative

GamaLearn

Abu Dhabi
On-site
AED 60,000 - 80,000
28 days ago
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Wealth Advisor - Client-Centric Financial Planning

Click And Connect Online Limited

Dubai
On-site
AED 120,000 - 200,000
28 days ago

Hybrid Order & Customer Care Specialist

Stryker

Dubai
Hybrid
AED 50,000 - 70,000
28 days ago

Client Relationship Manager

Lloyd's Register Trusted Advice In The Maritime Industry

Dubai
On-site
AED 293,000 - 368,000
29 days ago

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Dubai Call Center Agent — Customer Care Champion
Estemarat Group
Dubai
On-site
AED 110,000 - 147,000
Full time
28 days ago

Job summary

A leading customer service company in Dubai is seeking a motivated Call Center Agent to handle inbound and outbound calls. Responsibilities include assisting customers with inquiries, resolving complaints, and maintaining records of interactions. The ideal candidate should have at least 1 year of experience in a call center role, possess excellent communication skills in English, and be proficient in call center software. We offer a competitive salary, health insurance, and opportunities for career development.

Benefits

Competitive salary
Health insurance
Paid annual leave
Career development opportunities

Qualifications

  • Minimum 1 year of experience in a call center or customer service role.
  • Willingness to work in shifts including weekends and holidays.

Responsibilities

  • Answer incoming calls and respond to customer inquiries.
  • Make outbound calls to follow up with customers.
  • Resolve customer complaints and provide solutions.
  • Maintain accurate records of customer interactions.
  • Meet or exceed performance targets for call handling.
  • Stay updated on company products and services.

Skills

Excellent communication skills in English
Strong customer service and problem-solving abilities
Ability to work in a fast-paced environment
Proficiency in using call center software

Education

High school diploma or Bachelor's degree

Tools

Microsoft Office applications
Job description
A leading customer service company in Dubai is seeking a motivated Call Center Agent to handle inbound and outbound calls. Responsibilities include assisting customers with inquiries, resolving complaints, and maintaining records of interactions. The ideal candidate should have at least 1 year of experience in a call center role, possess excellent communication skills in English, and be proficient in call center software. We offer a competitive salary, health insurance, and opportunities for career development.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.