Customer Service Specialist — Inquiries & Order Support

Al Musafir; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading UAE-based company is looking for a customer service representative to manage customer queries and complaints. The position requires processing order modifications and escalating issues via multiple communication channels. The salary is set at 3400, alongside Visa, accommodation, and transport benefits according to UAE law. Interested candidates are invited to apply via WhatsApp or by calling for further details. This is a great opportunity for those with a passion for customer service.

Qualifications

• Experience in customer service roles is preferred.
• Ability to manage queries and handle complaints effectively.
• Strong communication skills.

Responsibilities

• Manage customer queries and complaints.
• Process order modifications.
• Escalate complaints through various channels.

Job description

A leading UAE-based company is looking for a customer service representative to manage customer queries and complaints. The position requires processing order modifications and escalating issues via multiple communication channels. The salary is set at 3400, alongside Visa, accommodation, and transport benefits according to UAE law. Interested candidates are invited to apply via WhatsApp or by calling for further details. This is a great opportunity for those with a passion for customer service.