Hybrid Order & Customer Care Specialist

Stryker; Dubai; Hybrid; AED 50,000 - 70,000; Full time

Job summary

A medical technology company is seeking a Customer Service Specialist to process orders and ensure excellent customer service. This role involves working closely with various teams and supporting after-sales care. The ideal candidate will have 2-3 years of relevant experience, advanced Excel skills, and proficiency in English. The position offers hybrid work flexibility based in Dubai. Join a dynamic team committed to customer satisfaction and operational efficiency.

Qualifications

• Minimum 2-3 years of relevant experience.
• Advanced proficiency in Excel.
• Proficient in English (Intermediate/Upper Intermediate).

Responsibilities

• Process Customer orders and monitor delivery dates.
• Support with shipments arrangement and after-sales care.
• Communicate effectively with Customers and respond to their requests.

Skills

Customer service excellence

Communication skills

Attention to detail

Experience with ERP

Proficiency in Microsoft Office (Excel)

Education

Diploma/Degree in relevant field

Job description

A medical technology company is seeking a Customer Service Specialist to process orders and ensure excellent customer service. This role involves working closely with various teams and supporting after-sales care. The ideal candidate will have 2-3 years of relevant experience, advanced Excel skills, and proficiency in English. The position offers hybrid work flexibility based in Dubai. Join a dynamic team committed to customer satisfaction and operational efficiency.