puestos de Customer Support Specialist en Emiratos Árabes Unidos

Wonderful Pistachios & Almonds is the world’s largest grower and processor of almonds and pistachios. Our specialty crops are grown, processed and marketed under one entity, Wonderful Pistachios & Almonds, ensuring the finest quality every step of the way — from our trees to your hearts. Wonderful Pistachios & Almonds is a Division of The Wonderful Company, Inc., a multi‑national Producer and Marketer of Consumer Brands. We support environmental efforts around the world, are the unquestioned leaders in sustainability practices in our categories and contribute millions to philanthropic efforts annually.

The Junior Industrial Sales Manager you will play a pivotal role in expanding our regional footprint, building strong partnerships, and driving sales performance. The ideal candidate combines strong sales expertise with good administrative skills to ensure seamless execution.

This role is based in Dubai and requires fluency in Arabic, along with frequent travel within the MENA region, the United States, and Belgium.

• Develop and execute sales strategies to increase market share and revenue.
• Identify, develop, and close new business opportunities.
• Manage and expand key accounts, ensuring customer satisfaction and growth.
• Analyze market trends, customer needs, and competitive dynamics.
• Negotiate contracts and pricing to secure profitable deals.
• Monitor market developments to identify new sales opportunities as well as threats.
• Provide support to the Sales Director in managing growth accounts.
• Oversee the order process from quotation to payment, ensuring smooth execution.
• Coordinate with internal Customer Service, Quality Assurance, and Credit and Finance teams to resolve issues:
• Track stock movements with warehouses and ensure timely deliveries.
• Assist with trade show logistics, customer events, and sample coordination.
• Represent the company at industry events and customer meetings.
• Travel as needed to support sales efforts and gather market insights.

• Experience: 3+ years in B2B sales, preferably in bulk commodities or industrial food processing, with expertise in business development, key account management, and sales strategy execution in MENA markets.
• Sales & Skills: Proven ability to close high‑value deals, with strong negotiation, communication, and relationship‑building skills. Results‑driven, self‑motivated, and adaptable to fast‑paced environments.
• Organization & Tech: Strong organizational skills, with attention to follow‑up and execution. Proficient in CRM systems, sales forecasting, and market analysis.
• Languages: Fluent in English and Arabic (French is a plus).
• Travel: Willing to travel frequently within MENA, the USA, and Belgium.
• Education: Bachelor’s or Master’s in Business, Sales, Economics, or a related field.

• We offer a competitive benefits package
• Opportunities for development and internal mobility
• Manager and leadership training, biweekly L&OD webinars, and eLearning offerings
• Companywide problem solving and continuous improvement training
• Wonderful Giving (wonderfulgiving.com) – allowing you to donate company money to a cause of your choice
• Company that focuses on wellness and health

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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