Sales Executive – Maintenance Contracts Fire Fighting System

Naffco; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading fire safety solutions company in Sharjah is seeking an Account Executive to manage maintenance contracts for fire fighting systems. The successful candidate will ensure client satisfaction and effective contract delivery, requiring strong technical knowledge of fire safety systems and excellent relationship-building skills. The role demands a minimum of 2-3 years' experience in a client-facing role, preferably in the fire fighting or maintenance sectors.

Qualifications

• 2–3 years’ experience in a client-facing role that includes contract management.
• Technical understanding of fire fighting systems and safety regulations.
• Strong organisational and interpersonal skills.

Responsibilities

• Liaise with clients and ensure service excellence for maintenance contracts.
• Manage lifecycle of maintenance contracts including renewals and compliance.
• Coordinate maintenance visits with technical teams.

Skills

Account management

Fire fighting systems knowledge

Communication skills

Problem-solving

CRM systems

Education

Bachelor’s degree or diploma in Mechanical, Electrical, Industrial Engineering, or Business Administration

Tools

MS Office Suite

Contract management software

Job description

Job Summary: We are seeking a motivated and client-centric professional to join our team as an Account Executive – Maintenance Contracts Fire Fighting System. This role is tailored for individuals with a strong technical background in fire safety systems, proven experience in managing service contracts, and excellent relationship-building abilities. The successful candidate will oversee maintenance agreements for fire fighting systems, act as the primary point of contact for clients, and ensure all contractual obligations are delivered to the highest standards.

Key Responsibilities – Fire Fighting System Maintenance Contracts

• Serve as the principal liaison for clients holding fire fighting system maintenance contracts, ensuring ongoing satisfaction, prompt resolution of queries, and consistent service excellence.
• Manage the entire lifecycle of maintenance contracts for fire fighting systems, including initiation, renewals, amendments, and compliance documentation.
• Coordinate with technical teams to schedule and oversee routine and emergency maintenance visits, ensuring minimal disruption and adherence to contractual timelines.

Required Skills – Account Management, Fire Fighting systems, and Communication

• Demonstrated experience managing maintenance or service contracts, ideally within fire fighting systems, building services, or related safety sectors.
• Sound technical understanding of fire fighting systems, components, and general safety regulations relevant to commercial and industrial premises.
• Excellent organisational, communication, and interpersonal skills to professionally manage client relationships and collaborate with technical teams.
• Competency in using CRM systems, contract management software, and standard office applications (MS Office Suite).
• Strong problem-solving abilities, with a solutions-oriented approach to client service and contract delivery.

Qualifications & Experience – Fire Fighting, Contracts, and Client Service

• Bachelor’s degree or diploma in Mechanical, Electrical, Industrial Engineering, Business Administration, or a related discipline.
• Minimum 2–3 years' experience in a client-facing role that includes contract management within fire fighting, facility services, or maintenance industries.