Elegant Lobby Host — Create Memorable Guest Experiences

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a Lobby Host to provide exceptional guest engagement by offering personalized service and upholding the brand's luxury standards. The ideal candidate should have a high school diploma, experience in a guest relations role, and fluency in English. This position requires strong interpersonal skills and a passion for service excellence, creating memorable interactions for all guests.

Benefits

Competitive salary

Room discounts

Training opportunities

Qualifications

• Fluent in English (spoken and written); additional languages are a plus.
• 1–2 years of experience in customer-facing or guest relations role.

Responsibilities

• Greet all guests warmly and assist with inquiries.
• Maintain cleanliness and organization of the lobby area.
• Liaise with various hotel departments for seamless guest experience.

Skills

Fluent in English

Outstanding interpersonal and communication skills

Friendly and approachable personality

Multitasking and time management

Calm under pressure

Passion for service excellence

Education

High school diploma or equivalent

Hospitality or tourism diploma preferred

Job description

A luxury hotel in Abu Dhabi is seeking a Lobby Host to provide exceptional guest engagement by offering personalized service and upholding the brand's luxury standards. The ideal candidate should have a high school diploma, experience in a guest relations role, and fluency in English. This position requires strong interpersonal skills and a passion for service excellence, creating memorable interactions for all guests.